CharlesLentz

Reply to [.75 Bug] Steam "Defeat the Pyre of Man" achievement not awarded [FIXED] in LH Support Elemental Forums

Thanks for the heads up guys. We've fixed these issues locally, except for the cheats. I've currently not told it to block achievements if the player cheated, but I likely will before release.

Reply to [Bug] Where did the FE styled text go? in FE Support Elemental Forums

For the curious, this issue has been resolved via email conversation. In the end, it was determined that he was missing files that should have come from the installer and placed in the appropriate places. A full uninstall of the game, a reboot of the machine, and then a full install of the game solved the issue. Just wanted to put it out there in case anyone else had the issue and was reading this thread for a solution.

Start-up Crashes? nVidia or ATI card in your laptop? See here. in FE Support Elemental Forums

First off, always make sure you have the latest drivers for your particular card. You'd be amazed at the number of crashes that are "fixed" by having the player update his gfx card drivers. Having said that, recently we've gotten a few reports from people who have just downloaded the game for the first time, and get a crash upon trying to start it. It a lot of cases they have an nVidia card in their laptop with a technology called Optimus. This tech basically

Reply to 'Fallen Enchantress has stopped working' - every time I load the game? in FE Support Elemental Forums

Awesome! We're glad you're up and running. If I had to guess, given the list of things you did, uninstalling nVidia drivers and then installing just the newest ones may have been the steps that fixed it. I'm thinking that by doing so, Optimus is probably turned off now, or fixed in an update. I've heard the Optimus drivers have been buggy in the past.

Reply to Crash on load of game, fresh install from Steam. in FE Support Elemental Forums

There's another user having crashes a few seconds into the game. In his case, he had the NVIDIA GeForce GTX 560M card, which also has the Optimus tech. As you probably know, Optimus basically decides whether you need to use the Nvidia card (for gfx-intense stuff), or the integrated card (better battery life for less intensive tasks). It switches automatically for you. My thought is that this switching could interfere with the game and cause it to crash. <

Reply to 'Fallen Enchantress has stopped working' - every time I load the game? in FE Support Elemental Forums

Your notebook comes with a technology called Nvidia Optimus: http://www.geforce.com/hardware/technology/optimus/technology In a nutshell, it's meant to give you a gfx-processing boost when needed, or conserve battery power when possible. It switches for you automatically. It's possible that it's deciding to switch back and forth while you are running the game. This could b

Reply to [1.1 BUG] Attacking when you don't want to during a tactical battle bug still exists... FIX IT! in FE Support Elemental Forums

Thanks guys, we have fixed this internally and it'll make it into a future update. [e digicons]:beer:[/e]

Reply to [0952][CRASH][UPDATED - ITS WITHER] in FE Support Elemental Forums

Yeah, if it crashes when you hover over them, then it's likely the same issue.

Reply to [0952][CRASH][UPDATED - ITS WITHER] in FE Support Elemental Forums

In the cases where you've cast Wither on a target and it leads to a crash, is Wither bringing them down to 0 attack, and does the crash happen when you mouse over them? If yes, then we do have that fixed internally. If not, let me know.

Reply to [.952][Bug] Enemy army destroyed with strategic spell doesn't die in FE Support Elemental Forums

As far as the guys taking strategic damage that brings them down to 0 hp and they do not die, we do have that fixed here at the office. But for the tactical poison effect not killing, that's the first I've heard of it. GfireflyE, are you sure that guy wasn't immune to poison or have some kind of heal charm? Any other details you can give me would be appreciated.

Reply to [0.952][Crash] Crash on loading game in FE Support Elemental Forums

I have responded to other post at https://forums.elementalgame.com/429642/

Reply to [.95 Crash] Game stops working on loading a save in FE Support Elemental Forums

Thanks for the report and the files. I was able to reproduce the problem here and fix it.

Reply to [0.952][CRASH] Repeatable crash in tactical combat in FE Support Elemental Forums

We have the crash fixed. It was indeed because of their 0 attack. Thanks for the report with all the info, save file, etc.. [e digicons]:beer:[/e]

Reply to [.952][UI BUG] Done option button doesn't highlight on the train unit screen in FE Support Elemental Forums

We addressed this today. Thanks for the report.

Reply to [Typo][0.952] Loading screen typo in FE Support Elemental Forums

We have this fixed locally. thanks.

Reply to [.951][bug]Serious Build Queue Rush Exploit in FE Support Elemental Forums

I just tested this here, and while the tooltip for the Rush button wrongly displays the value of the unit who was originally first in the queue, you are charged the correct amount of gildar for the unit you actually rush.

Reply to [0.950][BUG] Path of the Mage & Heal spell Tooltip in FE Support Elemental Forums

We have it fixed internally, but it wasn't in time for the making of the 0.951 build.

Reply to [0.951] Tooltips for mana cost in tactical combat no longer accurate in FE Support Elemental Forums

We have this fixed internally. Thanks for the report guys.

Reply to [.951] String not found - save game in FE Support Elemental Forums

Thanks for the details. We have fixed this internally.

Reply to [0.951] Takes 20 seconds to bring up either Save game or Load game in FE Support Elemental Forums

Just a quick update on the issue, guys. We have addressed the cause of the slowdown here at the office. The fix will be in a future update. Thanks for reporting about it.

Reply to Actual conversation that really happened in our developer chat in Elemental Dev Journals Elemental Forums

[quote who="NetNomad" reply="2" id="2939226"]I like the way CrazyC0330 thinks! [/quote] haha, thanks. [e digicons]:beer:[/e]

Reply to 1.19e and Still no fix for the Failed to download data file Are you serious? in WOM Support Elemental Forums

No prob man. Get cari the logs and we can hopefully sort this for ya. [e digicons]:beer:[/e] edit: looks like you already did, as Dewie has come to save the day. :)

Reply to 1.19e and Still no fix for the Failed to download data file Are you serious? in WOM Support Elemental Forums

[quote who="NeoWolfen" reply="23" id="2905898"] I have Stardock installed on my C:\ and I have Elemental itself in the impulse directory on my D:\ I have searched both with read only unchecked in order to see all hidden files and folders and what Carielf is asking for is just not there in either location. There are no other locations on my drives that I know of that have ANY directories related to stardock or impulse besides the other SD games I own and there is no reason

Reply to [1.09v and all previous betas] Mana line graph seemingly not working. in WOM Support Elemental Forums

Thanks for the post. I have looked into and fixed the problem. Instead of showing the amount of mana that the player's sov has, it will show the amount the player has in their global pool of mana. So this is just a minor thing that was overlooked in the switch to the global mana system. The fix will be in a future update.

Reply to [1.09u][CTD] Crash in WOM Support Elemental Forums

Ok, thanks