I've been a Stardock/Wincustomize supporter and customer for over 7 years, and it makes me really sad to see how steadily the quality and service had declined over the past few years.
So, an issue of the expediency of timing re the Impulse sale equates to a steady decline of quality and service?
Not all that long ago, Impulse was the spawn of Satan and reviled by all. Now it's sale [which directly impacts upon the ongoing viability of Stardock's skinning apps and Stardock as a whole] equates to the sky is falling.
Now, I, too have been a Stardock supporter/customer, however for an even longer time [probably 12 years] and in that time nothing has changed at all. [though I did get older].
Every now and then products/delivery systems evolve. Sometimes there are overlaps or gaps in functionality/success....eventually they are resolved.
No-one dies, the world doesn't end and the sky still hasn't hit the ground....