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c1mccarthy
c1mccarthy
Join Date 04/2019
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Stardock 3.55 Update Won't Install

January 18, 2021 12:46:04 AM from Stardock Games ForumsStardock Games Forums

Good morning, I have one Windows 10 computer out of 6 that will not install the update.  I have tried redownloading the software, deleting everything, etc, but still nothing.   The update will appear to go through, require a reboot, and upon reboot when I check the version number it is still on 3.5.   Any ideas?    Thanks!

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c1mccarthy
basj
Join Date 03/2001
+681 sdemployee
Reply #1 January 18, 2021 12:51:25 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, need to know which Stardock's Software your are referring to?

Thanks
Basj,
Stardock Community Assistant.

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c1mccarthy
c1mccarthy
Join Date 04/2019
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Reply #2 January 20, 2021 2:18:01 AM
from Stardock ForumsStardock Forums

Sorry, Multiplicity 3.5 Build 00096 is currently running and trying to update it.  

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c1mccarthy
basj
Join Date 03/2001
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Reply #3 January 20, 2021 4:57:55 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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c1mccarthy
sdRohan
Join Date 10/2012
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Reply #4 January 20, 2021 11:52:20 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Odd... If you uninstall MP, reboot, reinstall, does that work?

Sean Drohan
Stardock Support Manager

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c1mccarthy
c1mccarthy
Join Date 04/2019
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Reply #5 January 20, 2021 2:47:08 PM
from Stardock ForumsStardock Forums

I did try that but can try again.  Is there a direct link other than checking for upgrade for the 3.55 version I can try?

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c1mccarthy
AzDude
Join Date 11/2002
+448 sdemployee
Reply #6 January 20, 2021 2:54:17 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

The latest version is in your account https://store.stardock.com/myaccount/products/

 

 


AzDude
Stardock Community Assistant

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