Why on Earth would Mirsguy even want to reproduce a bug on his system?  The end result would create issues... issues he does NOT need (or proof of) on his machine.

The person with whom this (reproduction issue) should be addressed is the developer.

Put another way, if someone asked to to reproduce a dose of the clap, would you want to create an undesirable effect??

Do you even know how bug reporting works? One way is as follows. A user identifies certain behaviour that he/she considers a bug. Said user notes a sequence of steps that said user took to elicit said behaviour. This is so a developer can take said steps to determine the point at which things go awry. Now a developer may be sceptical that said behaviour is a result of a bug in the code, but instead may be a result of a conflict isolated to said user's PC. For this reason, said developer may ask other users to take said steps to determine whether they can reproduce said behaviour. The more people confirm that they can reproduce said behaviour, the higher the probability that it is not an isolated case.

Now if a user asks another user to reproduce buggy behaviour that the latter user claims does not exist then what harm is in that? If there is no bug in OD then Mirsguy won't experience any issues, it's that simple. That's why I said that one either can reproduce a bug or can't do so. With all due respect, a user who refuses to reproduce certain behaviour when asked by a fellow user either doesn't want to help or is too paranoid that it may cause problems. Turning the table, if another user reported a buggy behaviour with OD that I did not come across then I'd check it out, I'd see if I can elicit it as well and, if I can, I'd post my findings. Perhaps my description would include that crucial bit of detail that would hit the nail on the head for a developer and thanks to it he'd fix that bug.

So, once again, what harm is it to try to reproduce a bug?

its NOT HIS JOB as many of us have said, send an email to stardock....

All sorts of reasons....possibly the last of which is to attempt to 'break' a program prior to which he has struck no problem/s.

People are here to interact as they see fit...some tend to be here only to complain, others are here only to enjoy.

Their choice, really....;)

I can understand that a person may be reluctant to 'break' a program. However, I also don't think it's fair for a person to come out and say that he/she has no problems (that's generalising, even if it's not interpreted that way) and then not willing to take steps that prove that there are problems that exist. Taking those steps doesn't mean said person cannot go back to problem-free state, it does however mean that bugs are reported by more than just one person and person who "heckled" that "I have no problems" is enlightened about the issues that do exist.

While I think it's quite irrelevant to this thread wether or not Mirsguy can or would even want to reproduce the bugs, just read the conversation:

Inc: You mean to tell me that you cannot reproduce any of the bugs that are mentioned in the bugs' thread?

Mirs: Yes. That's what I'm saying. No problems, no bugs. Just easy functionality.

Quite frankly, Mirsguy is most likely wrong here. Anyone can reproduce most of the reported bugs. The fact that someone hasn't tried/doesn't want to doesn't make him an exception. I think Mirsguy was a bit too fast on reading the contents of the post before replying... I believe that Mirsguy really was trying to say that he hasn't encountered any of the bugs mentioned.

Dude, I have very few problems with ANY of Stardock's programs. Saying that does not  constitute heckling. Mirsguys is here because he is a very talented artist, and he is happy to create and share. He is here, as are most of us, to enjoy each other, and each other's work. We like to try to help when we can, but it is not our job, or our reason for being here, to cater to what you think our job is.

I have stayed silent for a while, watching this thread, but Mirsguy is my friend, and I hate seeing him trashed by someone who obviously shows no gratitude for how far he (Mirsguy) has already gone out of his way to help you. Do you somehow feel that because you are a customer of Stardock's, and a member here, you are entitled to all the time and efforts of everyone here?

Mirsguy is very good at what he does. Helping you was not his job, but being the great guy he is, it appears to me that he went way beyond the call of duty to try to help you.

Now, that said, I am having some problems with DesktopX. Can you fix this for me? If not, why are you here? Maybe you should have stayed incognito........

A person saying that they don't have any problems with OD on Windows 7 as response to people saying that they have issues isn't cool if problem-free people aren't willing to follow up to reproduce problems in Windows 7. How is it helping if a trouble-free person posts that they don't have problems?

Essentially, that's what Mirsguy did. He hasn't helped me at all. He said "Running it on W7 Pro x64 with no issues...". How is that helping me? It's not, no two ways about it. It hasn't helped me determine the cause of the issues that I am experiencing nor has it helped me work out possible solutions. I am not saying that it's his job to do that, but coming out and saying that one has no issues doesn't help people who DO have issues.

No, I cannot help you with DesktopX. I don't have that program installed and neither has this forum section got anything to do with DesktopX.

not everybody has issues with software at stardock, sometimes its the pc, sometimes its an antivirus software that causes the problems, sometimes its a corrupt installation, it could be compatability issues, the list is endless.

what we are TRYING to tell you is that, if we cant help you (users of stardock products, skinners and mods)

than you need to send your issues to stardock via a email to get the problem sorted.  as everyone else does. its not our job to bug our own working programs just for you. im not gonna explain this anymore, to me it seems you either dont understand or just like rubbing people the wrong way.

take the plank out of your own eye before you keep pointing out the splinters in our own..............*sigh*

Personally I don't think you'd know "cool" if it hit you in the a$$.You bought software 3 and a half years ago that worked on the OS you had installed then. I see nothing in OD's documentation or system requirements that says it will be compatable far  into the future on any OS.

While I and other members enjoy helping others with problems they have,expecting me or anyone else other than SD support to deliberately induce bugs into an otherwise working app is very unrealisitic. I value my rig and installed software too much to do that for anyone. I can live without a systray and a startmenu launcher on OD+/Win7 64 bit ,but if it gets fixed,it will be a bonus,not an entitlement.

Vampothika has given very sound advice.

Happy Holidays.

Dude, I know how to help you! Man, I can't believe no one has thought of this!!!  I have your answer!!!

ROCKETDOCK!!!   Go get it, for free, and leave us be, if Stardock and us users suck so badly.

Actually...it does...or rather 'might'.

If others have not experienced any issues with 'their' use of a proggy [from wherever, not just Stardock's software] then it just MIGHT point to the problem being 'local' and not user-wide/endemic with the software.

When someone adds to a thread saying "i found/have no issues" it [to me, anyway] points towards the possibility thaty either he is just plain lucky....or that the person WITH the problems is 'unlucky'.

ALL reporst of issues OR 'no issues' will help a bug-hunter locate the source...in just the same way that listing a user's OS ver, peculiarities, etc. can and does.

Now 'IF' all reports/responses were that the program causes NO bugs/issues then the problem points even more directly to the specific user....and NOT the proggy itself.  That is NOT to say this is the case here...but it DOES validate such responses as "I have no issues".

Let's ALL keep the discussion sensible AND civil,

Thanks....;)

OD product page does say: "In constant development, ObjectDock and ObjectDock Plus are enhanced often to provide the most unique features of any stylized shortcut organizer / launcher available." Stemming from that statement, I do not think that it is unreasonable for OD to be compatible with an OS that RTMed about 6 months ago and in its market share will very likely leapfrog Mac OS X shortly after the start of next quarter.

If it's a thread that's related to bugs or functionality problems, then anyone contributing should be willing to roll up their sleeves and get their hands dirty, so to speak. Saying that one has no problems or to e-mail Stardock about those problems is no good, because the former isn't helping and the latter is so obvious it needs no mention.

Herein lies a problem, Jafo. 'Their' use is not the same as 'my' use and they are not willing to step into 'my shoes'. Therefore, one cannot compare those two. For example, if I have a problem with a particular feature that I use and another user does not use that feature, but says that he/she does not have problems then that CANNOT point to said problem being 'local'. However, if another user does use that feature and says that he/she has no problems with it then it MIGHT. The crucial point is that if a fair comparison is to be made by another user then he/she should either use that feature or take steps to reproduce the behaviour. Only then parallel lines can be drawn between experiences of different users, because environment on different machines would be as similar as possible.

In no way does a person saying, "I'm not having problems" mean they are comparing. Your problems with OD+ are YOUR problems. Other people have other problems. A few, including myself, are lucky enough to have none. I run Win7 Home Premium x64.

Why would I want to reproduce your problems if I'm not having problems of my own? That may seem selfish to you, but I am not a programmer, developer, nor am I customer support. I am just a satisfied customer that would rather not take the chance of messing up a good thing........

That's essentially what I meant....;)

I fully agree....

                                  @Mirsguy

incOgnito, not only have you lost the battle, you've lost the war.  General users of OD are NOT going to break their working copy of the app to please you.  The risk of not being able to restore it to normal is there and it is NOT a fair request... um, demand.

The devs at Stardock have test machines on which they can check for reported bugs.  That is where you seek to have this issue 'of yours' addressed.  That is their job!  It is NOT up to general users to eff up their working apps/machines.... period.

I agree whole heartedly! If my husband,Mirsguy, messes up my machine to reproduce your problem, I'm going to be upset. And we all know that if mommas not happy, nobody's happy!!

And if he has to sleep on the couch (that's the one out in the barn), Mirsguy's skinning is gonna suffer, right!!!

Mirsguy!!!  You leave that reproducing bugs stuff the heck alone... you HEAR!!!!!

Hold on a moment, Mirsguy stated on the very first page of this thread that he could not reproduce any of the problems mentioned in the Bugs' thread. He got called out for that. Turns out that he didn't reproduce the behaviour, he just said what his experience with Windows 7 + OD is. Fair enough, I respect that.

However, people who aren't willing to go to the lengths of attempting to reproduce bugs or tinker with their configurations shouldn't get involved in threads to do with bugs. Such threads will inevitably feature questions like "What happens on your system if you do...", "Can you install this app and check..." etc. Just like I don't get involved in matters of skinning, that's not my domain. To quote Donny Astricky from "Gone in 60 Seconds" (2000):"...I can't swim, I know I can't. So you know what I do? I stay my black a$$ out the pool".

Okay, inc-Zero-nito, here goes:

I posted to the bugs thread you mentioned in Reply #9. I also read through all the posts one more time. I don't NEED to try to reproduce those bugs, because, from using OD+ on a daily basis on 2 machines, I KNOW that those things don't happen to me.

Call me lucky, liar, or whatever.

I can drag files & folders to my dock. My icons & backgrounds don't disappear. My trash bin functions properly. My menus don't hide behind other things, etc...

And messenger? That would be an issue with, you guessed it; MESSENGER!

Don't have an external HD, so can't check that one.

I get on these forums and help quite a few folks with issues. Don't tell me when to or not to get involved. When I say I have no issues, I mean it. So mickeko, I meant what I said. I always say what I mean. And Zero--You've beaten this horse to death. Move along. We get the point.