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Join Date 05/2008
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Upload Failure - Preview Image

Not uploading preview image of DX Theme...

January 4, 2009 8:54:22 PM from WinCustomize ForumsWinCustomize Forums
Hey WC,

I recently tried to upload a theme, but it kept giving me error messages. It stated that the preview image was invalid, and I should check the file extension.

I'm using:
...upload2.aspx
Google Chrome
Paint.NET saved .JPG - '95' default quality
1280x800 resolution preview image

Any ideas what's wrong?
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Tailsgirl
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Tailsgirl
Join Date 12/2008
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Reply #1 January 4, 2009 8:57:26 PM
from WinCustomize ForumsWinCustomize Forums

I had a similar problem not long ago, and I simply renamed the preview image, and then the upload worked, I have NO idea why lol, give it a shot hon, ya never know

 

Edit: Not sure if it matters, but try .jpg as lower case?

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CarGuy1
Join Date 03/2007
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Reply #2 January 4, 2009 9:08:24 PM
from WinCustomize ForumsWinCustomize Forums

I'm curious...what's your file size for the theme?

I am unable to upload anything over 28mb in size...it hangs up on uploading the picture. I tried both upload pages, 2 different PC's and 4 different browsers. I was able to upload 4 dreams that were below 29mb in size so I don't think it's my machines.

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TheMasterBaron
Join Date 02/2007
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Reply #3 January 4, 2009 9:37:07 PM
from WinCustomize ForumsWinCustomize Forums

Edit: Oops, wrong thread

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Lantec
Join Date 07/2003
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Reply #4 January 4, 2009 9:42:19 PM
from WinCustomize ForumsWinCustomize Forums

Google Chrome

I suggest you try IE7 or Firefox

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Island Dog
Join Date 06/2003
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Reply #5 January 4, 2009 10:07:39 PM
from WinCustomize ForumsWinCustomize Forums

Make sure you using Flash 9, and as Lantec said, try another browser as Google Chrome is not officially supported.

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Lumic
Lumic
Join Date 05/2008
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Reply #6 January 6, 2009 1:23:36 AM
from WinCustomize ForumsWinCustomize Forums

Tailsgirl - I will try that, because when uploading it changed the preview image name to a random code of numbers. It is in lower case, only caps'd for the post.

CarGuy1 - a DX theme can't be that big   it's only 9mb or so.

Lantec - Chrome has uploaded all my previous themes, though only through '...upload.aspx'. I forgot to mention I tested on FF 3.0

ID - I will try Flash...if I am using Flash 10, do I just install 9 to downgrade?

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Tailsgirl
Join Date 12/2008
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Reply #7 January 6, 2009 1:27:04 AM
from WinCustomize ForumsWinCustomize Forums

Sin, yep it adds quite a few numbers onto the image name, so clear your cache as well, rename, then upload again

Hopefully, it will work ;

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Frankief
Join Date 09/2003
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Reply #8 January 6, 2009 1:59:56 AM
from WinCustomize ForumsWinCustomize Forums

Same thing was happening to me. If I try to upload the 1600x1200 image I get an error code but it will take the 1280x1024 of the same image, Go figure! I tried with both IE7 and Firefox.

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Lumic
Lumic
Join Date 05/2008
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Reply #9 January 8, 2009 3:15:33 AM
from WinCustomize ForumsWinCustomize Forums

Thanks Tailsgirl & Frankief, I will take your advice  

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Lumic
Lumic
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Reply #10 January 12, 2009 10:24:44 AM
from WinCustomize ForumsWinCustomize Forums

Oh yea! Thanks guys - after checking everything, IE7 worked where Chrome & FF didn't.

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