The game is clearly working, even if not ideally so, and you can get into a game, play a number of turns, and get out of it without so much as a crash; getting a full refund isn't a means of renting the game.As BoogieBac pointed out: one of the terms of the full refund is that a fair attempt to get the game working should be made. Is a little patience too much to ask for?
"Wait until we make a patch, which may or may not fix your problem, and won't fix your multiplayer" is unreasonable. I did not pay for a game that I may be able to play in the future if the developers fix an oversight that shouldn't have existed in the first place.
The fact that at least four people are having this exact same problem, and all they seem to get is people like you being petulant, is an insult to the customers who trusted the designers in the first place. Nice and polite when they're taking your money, but tight fisted and condescending when your product doesn't work.
My computer meets the system requirements laid out on the purchase screen. I expected the game to work. Not to
barely work, or to
almost work, but work to the standard that it should work. If I'd known then, as I know now, that that system requirements were inaccurate, then I wouldn't have downloaded in the first place.
