Similar problems here also with two new identical monitors and a new workstation. It is sad and frustrating that a person cannot seem to get even minimal technical response concerning a product they have purchased. The company has wonderful and inventive ideas.....too bad that the "support" process seems to be last on the list of importance. I will probably be banned for even hinting that I have a problem with the software.
Getting support seems to be a nightmare for me. I am willing to PAY for assistance. Does anyone know how to get phone assistance? A company relying upon forums to give support is akin to going to an emergency room and getting advice from other patients as opposed to actually seeing a doctor. If Stardock cannot or will not offer REAL SUPPORT then I am perfectly ok with paying double or triple the cost of the software. Software does me NO good if I cannot get it to function properly.
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