paulbrittgarcia paulbrittgarcia

STARDOCK SUPPORT

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STARDOCK SUPPORT

from WinCustomize Forums
Stardock's support sucks!

All I got when I reported I couldn't log in to my account was a "read the FAQ's" message!

Also the Stardock Central Installer version 111a I downloaded is broken! When run it gives an "expected size 600,000 actual size 200,000" (numbers rounded off) error message!

So I have no installer and can't log on!

Britt
6,893 views 32 replies
Reply #26 from WinCustomize Forums Top
Wait a second here... My computer will run without WB ?!?! Heh, just kidding, I've never had any problems getting a timely and professional response from SD. I guess the saying holds true, you can't please everyone!!

Keep up the great work!



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Reply #27 from WinCustomize Forums Top
blasphemy! to suggest I can run my PC without WB or OD?! hehe , for shame KG!
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Reply #28 from WinCustomize Forums Top
/me is confused by people who say they can't get WB to run when my PC won't run without it...
Reply #29 from WinCustomize Forums Top
Heck...my PC will run without me!...and probably better! But NOT without my WB's!! A big thanks to Stardock support staffer KarmaGirl for helping my get my problem resolved...And Yes...patience is a virtue!
Reply #30 from WinCustomize Forums Top
so NOW the thread will be closed


Reply #31 from WinCustomize Forums Top
well damn, been waiting since last night to see it closed

bet it's just to thumb noses at you joe! just kidding

Reply #32 from WinCustomize Forums Top

I'll close it. What a very odd thread.

Every once in awhile you see a thread started by someone who has clearly not experienced technical support from anyone else.

I think most people who have dealt with Stardock's tech support and have also dealt with tech support of other companies would agree that Stardock's is amongst the best out there: Support news groups, FREE email and phone tech support, live chat, integrated password/serial/product info retrivial (that is fully automated). Etc.

And on top of all that, most of our software sells for $20 or less. I'm still waiting for a certain large graphics package vendor to get back to me on a very very simple question. But then again, I almost never get email responses (automated or otherwise) when I email support for most software companies.