frojo56 frojo56

Purchased Object Desktop, cannot activate any product

Purchased Object Desktop, cannot activate any product

I purchased Object Desktop a few weeks ago, and used the Object Desktop Manager to download/install apps. It failed to activate products during install, and I had to start each app with a "30-Day Trial". Multiple attempts to activate the product with email+product key and email+password failed. I've seen the "-205" error, and changed my computer name to match the forum topics about this issue, restarted my machine and it did not work at all.

I've renamed my machine according to this forum topic: https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#activationerror

When I use my stardock email/password, I get an error that says, "X is not associated with this account". When I log into my Stardock.com account, I do not see specific products registered, but I do have the "Object Desktop" product key, and a subscription for it that has an expiration in 352 days.

When I use my Object Desktop product key for an individual product activation (for example, Fences 3.0), I get the error that says, "Unable to activate X. Please try again or contact support. (Error Code: -205)". Where X is the product name, e.g. "Fences".

 

Additionally, the Object Desktop Manager does not have any of my active subscription information in it; even though I am logged into the same Stardock account, and when I visit the Stardock.com website, I see that my subscription has 352 days remaining. 

 

What is going wrong here?

17,796 views 26 replies
Reply #26 Top

That seemed to work! I was able to activate Fences via my stardock email + password. Thank you!