Does anyone know why this happens?

Is it a driver thang?

Hey guys, I get this error occaisionally and my graphics driver crashes. I reinstalled the driver to no avail. I do know that my graphics card is rated for a minimum 300 watt power supply and I only have a 250W.

This usually happens when running Photoshop, or Yahoo Video Chat.

Sometimes, when running Photoshop for a while, if I open another graphics program, my PC will go grey and I have to manually reboot to fix it. I get a kernel power error in my event log.

 

Please help.

69,011 views 31 replies
Reply #1 Top

I don't know why it happens, but if it is helpful this happened to me with with my 5870 Catalyst 9.11 when my memory overclock wasn't stable.

Reply #2 Top

Maybe you should upgrade your power supply.

Reply #3 Top

I do know that my graphics card is rated for a minimum 300 watt power supply and I only have a 250W.
End of quote

Maybe you should upgrade your power supply.
End of quote

Yeah, a 250w PSU these days is probably insufficient, especially if you have a decent graphics card that gets a bit of a workout, as yours obviously does.  A PSU upgrade is probably in order... but there has been some comment regarding recent Nvidia drivers not being the best, so checking for and installing a stable release might help, if that's the case.

Best of luck with it. :)

Reply #4 Top

YOu do need a new psu.   They're isnt enough power to run everything and refresh the dram on the card giving you the memory errors

Reply #5 Top

Actually, I just resolved this same problem just days ago...

One small difference is that my Video Card is an ATI 5850.

I put together a new theme for my desktop from various downloads here at wincustomize, but this time I felt like I wanted to base my theme aroud a Dream.  I went with "Red Giant" by Master Baron, a beautiful Dream. 

I worked out the whole entire theme... Windowblind, Icons, Cursor, Docks, Widgets and so on.

Shortly there after... I started getting the same problem you are having.

I quickly figured out that the problem was due to the Dream I was running.

I think that it is a problem with the TYPE of Dream or a compatability problem with Windows 7, I'm not sure.

I know it's not a problem with my rig, as everything else runs super fine with Core I7 920, 128Gb SSD, 6Gb ddr3-tri channel ram, 1000 watt PS, and so on.

So the big question to you... Are you running a Dream?

Reply #6 Top

Looks like I found a new home for this brand new 400 watt PSU I have sitting here taking up space.;)

Thanks for the input guys. After the RAM upgrade,CPU upgrade and GFX card I suspected the power supply just wasn't up to the task.  I hope this takes care of it.:thumbsup:

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Reply #7 Top

Quoting starkers, reply 3
I do know that my graphics card is rated for a minimum 300 watt power supply and I only have a 250W.

Maybe you should upgrade your power supply.
Yeah, a 250w PSU these days is probably insufficient, especially if you have a decent graphics card that gets a bit of a workout, as yours obviously does.  A PSU upgrade is probably in order... but there has been some comment regarding recent Nvidia drivers not being the best, so checking for and installing a stable release might help, if that's the case.

Best of luck with it.
End of starkers's quote

I agree 100% but will add that I was running ok with the drivers Windows 7 found for my Nvidia but I went to the web site and downloaded the latest ones for my card and it runs like a top now. You may need to do both things as Starkers suggested.

Link for drivers  http://www.nvidia.com/Download/index.aspx?lang=en-us

Reply #8 Top

If the card requires 300 and you've only got 250, you should probably get 400, at least.

I'm sorry, this question kinda feels like asking why the air condition doesn't work in my car - I mean, sure, I've got a huge hole in my roof, but surely it can't be the issue?

New PSU. Get one.

Edit: 196.21 are the latest ones, since they apparently discovered a problem with the previously latest ones. I even had to downgrade, so yeah, I remember that.

Reply #9 Top

Make sure you are not using the Nvidia driver described here in this Maximum PC LINK

Reply #10 Top

So the big question to you... Are you running a Dream?
End of quote

No.  But thanks Narbytrout.

Reply #11 Top

Quoting Wizard1956, reply 6
Looks like I found a new home for this brand new 400 watt PSU I have sitting here taking up space.

Thanks for the input guys. After the RAM upgrade,CPU upgrade and GFX card I suspected the power supply just wasn't up to the task.  I hope this takes care of it.
End of Wizard1956's quote

Thanks Wiz. You're a real friend!  k4

Reply #12 Top

Just crashed again....here is what I got from Administrative Events:

 

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          3/25/2010 10:15:01 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      JimDillard-7
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-03-26T02:15:01.917600000Z" />
    <EventRecordID>85204</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>JimDillard-7</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

 

 

 

Where is Yrag?

Reply #13 Top

o_O  

Reply #14 Top

Have you ever tried to overclock you pc?  If so, try using all of the default setting on your voltages.  If you have not ever overclocked your pc try raising your MCP, FSB, and RAM voltages "one notch".

Another thing to try is disabling the "IPHelper" service by going into System and Security - Administrative tools - Services.  While you are inside the services page there are other unnecessary programs you can disable or set to manual - here is a LINK to a very simple guide to follow.

Yet another thing to check is... Is your power management (sleep, hibernation, etc.). If you need to manually re-enable hibernation do this:

1) Run the command prompt as administrator (it's under Accessories, right click and "Run as Administator".

2) Type the following: power -h on.

I hope this helps, I know how much of a pain it is to agonize over these issues for nights on end.

Reply #15 Top

Quoting narbytrout, reply 14
Have you ever tried to overclock you pc?  If so, try using all of the default setting on your voltages.  If you have not ever overclocked your pc try raising your MCP, FSB, and RAM voltages "one notch".

Another thing to try is disabling the "IPHelper" service by going into System and Security - Administrative tools - Services.  While you are inside the services page there are other unnecessary programs you can disable or set to manual - here is a LINK to a very simple guide to follow.

Yet another thing to check is... Is your power management (sleep, hibernation, etc.). If you need to manually re-enable hibernation do this:

1) Run the command prompt as administrator (it's under Accessories, right click and "Run as Administator".

2) Type the following: power -h on.

I hope this helps, I know how much of a pain it is to agonize over these issues for nights on end.


End of narbytrout's quote

 

I fail to understand how enabling hibernation can help here.....am I missing something?

 

I don't overclock anything, and don't think it's a good idea.  

 

 

Reply #16 Top

Also, I must say, Wiz's gift of a 400W PSU did increase my WEI score, I still crashed after that, so I am still looking for other causes/solutions.

Reply #17 Top

This happened to me a bunch on my old laptop, and after a couple of weeks with sporadic crashing it died. I took it to microcenter and they replaced the motherboard, and it worked for another two months before dying again.

Sorry, not helpful, but be careful. Hope it works out for you.

Reply #18 Top

Quoting Teucrian, reply 17
This happened to me a bunch on my old laptop, and after a couple of weeks with sporadic crashing it died. I took it to microcenter and they replaced the motherboard, and it worked for another two months before dying again.

Sorry, not helpful, but be careful. Hope it works out for you.
End of Teucrian's quote

Same here. The video card on my laptop overheated and fried the motherboard in the process, thanks to some poor designs on HP's and Nvidia's parts. I had about 2 weeks of this error, then it died completely.

So good luck. I hope you don't have the same problem I had, and you can get it figured out.

Reply #19 Top

Might be the nVidia drivers Jim, my son was using my XP system to play a game today and the video drivers crashed too with the same type of error.  First time it has ever done that. looks like nVidia put out updated drivers yesterday, downloading them now.

Reply #20 Top

looks like nVidia put out updated drivers yesterday, downloading them now.
End of quote

 

Me too! Thanks Tom!!!!

I'll get work on Aztec.

Reply #21 Top

Mine used to crash with Dreams on a nvidia card but since updating my card, my crashes have stopped.

Reply #22 Top

Drives.

I had the same thing with my nVidia. It took about 2 months for an update to them to be published and it stopped.

Reply #23 Top

OK, SO FAR, I haven't crashed. I updated the video driver, nVidia has a new one, I updated my power supply, and Wiz and I have been on Yahoo Video chat all night, and I had photoshop open all the while. SKS7 open too. And skype.

Probably unrelated, I found that windows update had given me nVidia sound drivers, when I also had realtek installed, which is the correct driver. Dunno why W.U. would put nVidia sound drivers on my system. But I'm sure there was a conflict there somewhere.

 

Anyway, so far, so good......   :beer:

Reply #24 Top

nVidia sound drivers
End of quote

 

nVidia sound drivers???  I did not even know they made a sound card.  o_O

Reply #25 Top

Dunno why W.U. would put nVidia sound drivers on my system.
End of quote

If it has HDMI hook up then it installed the HDMI audio drivers. The nVidia card I installed on my step-sons PC did the same thing only he lost all sound until I figured it out.