Yarlen Yarlen

Registering Demigod (Retail)

▼

Registering Demigod (Retail)

Step-by-Step

from Stardock Forums

Now that Demigod is available, quite a few people have been asking how they can register their game to play online.  Here's the step-by-step guide:

1)  Start Demigod and click Multiplayer

2) Click Internet

3) If you have an account, log in here. Your account is the same as you'd use on any Stardock website or Impulsedriven.com.  If you don't have an account click Create Account.  Otherwise, skip to Step 8.

4) Select Create new account. Enter your desired Account Name (i.e., nickname) and password. Please note your password must be between 8-12 characters.

5) Enter your name and email. A validation email will be sent to the address you enter. You'll need to follow think link in the email you receive to complete account setup.

6) Read through the Terms of Service if you like.

7)  Account creation complete!  Next Launch Impulse.

 

8) Click the Register Product button or the blue ? in the upper-right and select Register a product.

9) In the dialog, enter your Demigod serial number. The rest should be auto-entered for you.  This will allow you to play Demigod in online multiplayer, obtain updates, redownload the full game and much more.

 

166,470 views 132 replies
Reply #76 from Stardock Forums Top

I want to buy a physical CD and be able to download all patches from an FTP server and update as I see fit.

I fear that it won't be possible: Impulse is the only way to patch demigod.

Reply #77 from Demigod Forums Top

Quoting Maelleall7, reply 25
Dude, relax. Of course they had more than two Beta Testers. Its not the Beta Tester's job to screen CD-Keys. Even under these strange circumstances, the ability to search through all the CD keys they've made and make a new one and process that all in two days or less is rather amazing. So, cut Impule and Stardock some slack dude. I'm still waiting on a reply from Stardock, but, unfortunately, I didnt read this post before, so, I am expecting an E-mail saying to send all the aforementioned items above lol. 

 

The beta testers should have tested the system which included activating, registering and updating the game.  And I haven't even tried multiplayer yet, that should be joyful.  Their database should take care of keys and that would be rather simple.  The reason they need time is probably because they are understaffed or have lots of issues that keep their staff busy.  Either way the paying consumer should not be held accountable.

I purchased the game with the intent of playing it out of the box like many other games before it.  There's no reason I should give them a chance because after all, it's a product like any other on the shelf and if it doesn't work then back to the store it goes.  You have 30 days to exchange it so why should a consumer have to deal with support when they can take matters into their own hands?  Warranty support should be used after the return period has expired and you have no choice but to deal with the manufacturer of the product.

I don't understand how people take the slack off of the companies that provide faulty products.  The product should work.  Period.  I corrected the issue myself and everyone that has the same key issue should exchange it at their place of purchase because it's way faster than waiting for support to tell you to prove your purchase which will delay a new key even further.  If I find I have other technical issues that require me waiting, I'm requesting a refund and done with them.  That's how I deal with any company because it's my money.  If more people took this stance then we'd see a decline of inferior products.

 

Fences - Organize your desktop icons today!
Reply #78 from Demigod Forums Top

The beta testers should have tested the system which included activating, registering and updating the game.

Well, there wasn't any beta that was requiring receiving a CD by mail ...

BTW, if there are some problem with duplicate retail keys, no beta test can find it.

Reply #79 from Demigod Forums Top

what if u don't have a digital camera or scanner?  seriously, these aren't required hardware for pc's, so people simply may not have the means to send this information to stardock.

Reply #80 from Demigod Forums Top

Pretty much any cell phone can take pictures these days.

Reply #81 from Stardock Forums Top

Quoting MichaelG04, reply 4
what if u don't have a digital camera or scanner?  seriously, these aren't required hardware for pc's, so people simply may not have the means to send this information to stardock.
Do your best.  We are not trying to be difficult, we are trying to 1) verify ownership and 2) determine root cause so we can 3) address the larger problem.

Reply #82 from Demigod Forums Top

sent e-mail with pics of error, pics of box, CD, manual and close up of serial.  Looking forwarding to getting on Pantheon stat!

Reply #83 from Demigod Forums Top

I just wanted to let everyone here know that Stardock support has taken care of my serial number problem. I sent the photos yesterday after reading about that in this thread. They registered the new number for me in Impulse, so I didn't have to do anything. I was able to update right away and go online. So if you're still waiting, hang in there, they'll get to you!

Reply #84 from Demigod Forums Top

Had an unworking reg key too. I sent my email to support with the aforementioned items last night. Still nothing but an auto-response email. Hope they fix this today so i can play tonight. It's really frustrating when the first thing you experience with a game is bugs and having to sift through the support forums.

Reply #85 from Demigod Forums Top

I am getting a problem with registration when i try to download the update i put in the key thats on the back of the instruction booklet and its saying that imputted the wrong information and i checked 3 times over and it still doesnt work how can i fix this ?

Anyone know the email i should send it to? for support?

Reply #87 from Demigod Forums Top

OKOK

 

I GOT A BIG PROBLEM!

My father bought me the game, threw away the receipt or lost it and now i cant find my box cover... zomg what do i do???

i get ref204, i go tthe game case, cd booklet... but no receipt/ no cover box... will i ever be able to go online now??? I cant even return it, but I guess I could go BUY another copy. Then take a picture of the NEW box and receipt before I return it... but what a friggin hassle man

 

cmon starbucks halp meeeee

Reply #88 from Demigod Forums Top

2 E-Mails to support in 2 days and still not a single response back

Did you get the autoresponse? If so, please wait until support gets back to you before sending further mails. Additional mails before you've gotten a response will only delay you in the queue. If you did not get the autoresponse, make sure to check your spam filters and such.

 

I GOT A BIG PROBLEM!

Please contact [email protected] regardless; same goes for anyone getting the ref 204 error.

Reply #89 from Demigod Forums Top

dood lolz i called tham starbucks lioke the coffe store libraries. but seriousleeze, howz am i going to go online without a picture of my receipt and box covers???    I mean seriouslies if somebodies gives the games as a presents than the person with the games doesnts haves no receipt!

 zomg?!? i haves opensed pandorsas legs box?

Reply #90 from Demigod Forums Top
  • oh noe i naver spam support lol. i am not that kind of obnoxious peoples yo.  i only sends the first email, and yes i did get the automated response with a tickets numbers or whatevers thats things are
  • thank you 'sa for yer good ol kind nature and understandings of this matters
  • PS is starbucks hiring for a persons to write automated messages, cuz i thinks i will be vary good at theis becase i excel lin englich languages and speeches
  • PPS :beer: beermugs rules
Reply #93 from Stardock Forums Top

Having the same issue, myself after I bought it from EB. Likewise, I lack a digital camera and scanner. Ditto for a cellphone with a camera, my cellphone lacks a camera, not surprising given that it's like, 7 years old...

 

What?

Reply #94 from Demigod Forums Top

Ack just got my boxed copy from Amazon, and I'm getting an error when I try to register the CD key.  Emailed tech support, hope I can get a good key by the weekend so I can play.

 

Reply #95 from Stardock Forums Top

Wow. If you don't want to read angry customer rant then skip what's left of my post.

Add me to the (obviously LARGE list) of paying customers going through support hell instead of playing the game we paid for.

Please cut the crap about 'Well it's not that many of you', 1 should be a BIG DEAL guys, and its VERY nieve to think that the majority of the customers with problems actually found their way to this BURIED THREAD. The Stardock employee who posted that as a reply had better get his ass chewed for that. How disrespectful can you get.

I have to also agree with a previous poster that while these new systems are built to help the developer make more money, they take the paying customer to the woodshed FAR too often. And so I will speak my opinion of this nonsense with my wallet. The next time I am in a store and see a Stardock product: No Thank You. I won't be forgetting this nonsense anytime soon.

I am even having the same problem with Sins. Won't register my CD Key. Checked my email addy, checked the key, over and over. All caps, with dashes. Nothing doing. #)($# wow.

What makes it more frustrating is that Sins and DemiGod(at least offline) are good games. But they are crippled by a buggy and sloppy content system that is FAR BELOW the Steam standard....and there's plenty of reason to not like Steam if you ask many. I have about 35 Steam games, and without exception using them through Steam has ADDED features(my cdkeys are stored online, I can download them again anytime, it automatically updates, etc etc)...simply put I would rather buy a game through Steam than the store. There's something to shoot for. In the case of the two games I am forced to saddle with Impulse...they are &$(% near ruined by this POS.

If you are going to tie your games hands with this content system, better get ALOT more serious about quality control and testing when it comes to Impulse. Bad word of mouth is a real killer, guys.

*Im off to go take pictures of my Sins and DemiGod boxes, etc, and ask StarDock Pretty Please Oh I really really purchased it please make it work....sounds like a fun night*

Reply #96 from Stardock Forums Top

Sales and support busted ass and were working all day on these types of issues.  It sucks that there appears to be a problem but everyone is getting taken care of.  That team rocks.

  <3 <3 <3 <3

Reply #97 from Demigod Forums Top

I have not gotten the auto-reply from either of my emails out, will try using my other e-mail address.

 

Both emails I sent went to support@stardock without the .com....  I feel dumb right now :(.  Surprised I didn't get a bounceback either.

 

 

Reply #98 from Demigod Forums Top

Hello, unaware that the registration name becomes your online multiplayer name, I'm trying to see if it's possible to move the registration to another email, or change the account name? Is this possible?

Reply #99 from Stardock Forums Top

It doesn't appear that you can change your screen name on Demigod yet.  Is there any plan to fix this?

Reply #100 from Demigod Forums Top

Oh you gotta be kidding me. I have to send in pictures of everything to prove I bought it? Not to mention I bought it from Amazon...

Tell ya what, Stardock fellas. I'm going to enjoy your delightful single-player game mode, and really learn the ins and outs of each character, while hoping that this wide-spread issue gets solved on your end. Good luck, (demi)god speed!