Can you let me know how to claim a refund since I believe I have the same issue as previous entries?
Here is my debug.err log:
Debug Message: Version 1.50 last updated on: Wed Sep 17 11:56:23 2008
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/6/2009, 15:30:19
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: FRED-GS0G3PILZT
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Languages: English (Regional Setting: English)
System Manufacturer: ECS
System Model: M930LR
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 1.80GHz
Physical Memory: 512MB RAM
Page File: 356MB used, 891MB available
Windows Dir: C:\WINDOWS
Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce3 Ti 200
Manufacturer: NVIDIA
Chip Type: GeForce3 Ti 200
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0201&SUBSYS_00000000&REV_A3
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9371
Driver Date: 10/22/2006 12:22:00
DirectX Acceleration Enabled: Yes
Sound info
Sound device 1:
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80641102&REV_07
Manufacturer ID: 1
Product ID: 100
Driver Name: emu10k1m.sys
Provider: Creative
Driver Version: 5.12.0001.3300
Driver Date: 6/12/2002 08:46:06
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Sound device 1:
Description: Modem #0 Handset Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Sound device 1:
Description: SiS 7012 Wave
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_70121039&REV_A0
Manufacturer ID: 1
Product ID: 100
Driver Name: sis7012.sys
Provider: Silicon Integrated Systems Corp.(1.11.02)
Driver Version: 5.10.0000.6110
Driver Date: 4/8/2003 08:56:36
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Candidate Outlines: ON
Debug Message: Map Glow: ON
Debug Message: Candidate Animated Bobbling: ON
Debug Message: ParseCommandLine:
Debug Message: ERROR (CDrawManager): Unable to retrieve animation core pointer from the component factory.
Debug Message: Using 0 samples for multisampling.
Debug Message: Game Resolution: 1024 x 768 (full screen mode)
Debug Message: HAL (software vertex processing)NVIDIA GeForce3 Ti 200
Debug Message: Presentation Interval: Immediate.
Debug Message: Refresh Rate: 0hz.
Debug Message: Back Buffer Bit Depth: X8R8G8B8.
Debug Message: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
Debug Message: ** Checking Direct3D 9 Device Capabilities ************************************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Bump mapping is supported.
Debug Message: Device is now ready
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: No files found matching mask fonts\*.otf
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock Games\The Political Machine 2008\Data\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Campaign\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Candidates\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Gfx\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Maps\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Snapshots\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Candidates/Configs\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Candidates/Packages\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Gfx/Candidates\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Gfx/Icons\*xml
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008/Maps\*.PM2MapListXML
Debug Message: Map list file loaded successfully!
Debug Message: Create setup screens.
Debug Message: Create setup screens.
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008\Candidates\Configs\*.candidatecfgxml
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: WARNING: Model Batch detected Shader 3.0, but the hardware technique failed to validate.
Debug Message: WARNING: Model Batch failed to validate shader technique. Attempting to find a valid technque.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Unhiding FullScreenBink
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008\Campaign\.PM2Save
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008\Candidates\.PM2Save
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008\Gfx\.PM2Save
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008\Maps\.PM2Save
Debug Message: No files found matching mask C:\My Documents\My Games\PolMachine2008\Snapshots\.PM2Save