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Justin Ford
Justin Ford
Join Date 08/2004
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game freezing midway...

June 25, 2008 9:08:07 AM from PoliticalMachine ForumsPoliticalMachine Forums
I'm in campaign play mode, and when I resume around the 20th week, the game will always freeze when I make my first move.
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Justin Ford
ScottTykoski
Join Date 03/2001
+132 sdemployee
Reply #1 June 25, 2008 11:20:36 AM
from PoliticalMachine ForumsPoliticalMachine Forums
Is this in a saved game?  If so, can you send it to scott@stardock.com?  Thanks!
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Justin Ford
CharlesLentz
Join Date 08/2006
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Reply #2 June 25, 2008 11:38:56 AM
from PoliticalMachine ForumsPoliticalMachine Forums
The next time this happens, go to this location on your computer: "My Documents\My Games\PolMachine2008\Debug.err".  Open the Debug.err file, (with notepad), and post the contents of it here so we can hopefully see what is happening.

Thanks,
C
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Justin Ford
Justin Ford
Join Date 08/2004
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Reply #3 June 25, 2008 2:43:48 PM
from PoliticalMachine ForumsPoliticalMachine Forums
contents of bebug.err...

Debug Message: Version 1.01 last updated on: Sun Jun 15 23:29:16 2008
Debug Message: sig.bin file located at: C:\Documents and Settings\All Users\Application Data\Stardock\The Political Machine 2008\sig.bin
Debug Message: *********DXDiag info follows.*********
System Info
Time: 6/23/2008, 17:26:16
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: YOUR-D0F670B45A
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: EX318AA-ABA SR1920NX NA630
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz
Physical Memory: 446MB RAM
Page File: 343MB used, 708MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6150 LE
Manufacturer: NVIDIA
Chip Type: GeForce 6150 LE
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_2A3E103C&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1152 x 864 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8205
Driver Date: 1/24/2006 14:15:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_103C2A3E&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5229
Driver Date: 3/8/2006 08:27:12
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Using 4 samples for multisampling.
Debug Message: Game Resolution: 1024 x 768 (full screen mode)
Debug Message: HAL (hardware vertex processing)NVIDIA GeForce 6150 LE
Debug Message: Presentation Interval: Immediate.
Debug Message: Refresh Rate: 0hz.
Debug Message: Back Buffer Bit Depth: X8R8G8B8.
Debug Message: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
Debug Message: ** Checking Direct3D 9 Device Capabilities ************************************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Bump mapping is supported.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Shell initialization complete
Debug Message: The Political Machine 2008 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: No files found matching mask fonts\*.otf
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock Games\The Political Machine 2008\Data\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008/Campaign\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008/Candidates\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008/Gfx\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008/Maps\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008/Snapshots\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008/Gfx/Candidates\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008/Maps\*.PM2MapListXML
Debug Message: Map list file loaded successfully!
Debug Message: Create setup screens.
Debug Message: Create setup screens.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Unhiding FullScreenBink
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008\Campaign\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008\Candidates\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008\Gfx\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008\Maps\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Compaq_Owner\My Documents\My Games\PolMachine2008\Snapshots\.PM2Save
Debug Message: Popup Manager Update: Unhiding LoadingWnd
Debug Message: CandidateManager LEAK: Candidate From File 0621C3D8 'JohnMcCain' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0621BB48 'BarackObama' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 062131B0 'HillaryClinton' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0191D828 'MittRomney' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0191ED78 'RudyGiuliani' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0192D4F8 'GeorgeWBush' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0192F330 'DickCheney' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01930F28 'RonPaul' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01932400 'JohnEdwards' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 019208F0 'AlGore' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01921D28 'BillRichardson' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 019231F0 'JohnKerry' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01924C58 'LordKona' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 019279F8 'GeorgeWashington' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0192A560 'AbrahamLincoln' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0192BA38 'RonaldReagan' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01935010 'TheodoreRoosevelt' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01936550 'RichardNixon' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01938030 'UlyssesSGrant' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 01939540 'JohnFKennedy' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0193AA78 'ThomasJefferson' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0193BFB0 'WoodrowWilson' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0193D4E8 'LyndonBJohnson' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 0193EA20 'BillClinton' leaked. 3 extra refs.
Debug Message: CandidateManager LEAK: Candidate From File 019404B0 'JimmyCarter' leaked. 3 extra refs.
Debug Message: ******* GameStarted *******
Debug Message: {Start Game} PLAYER 1: BarackObama - Homestate 13
Debug Message: {Start Game} PLAYER 2: UlyssesSGrant - Homestate 34
Debug Message: ******* GameStarted *******









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Justin Ford
ScottTykoski
Join Date 03/2001
+132 sdemployee
Reply #4 June 26, 2008 5:36:31 PM
from PoliticalMachine ForumsPoliticalMachine Forums

Hey Justin,

Just put up 1.03 on Impulse. Can you update and see if those changes help your mid-game freezes?  Thanks man!

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Justin Ford
rkratz
Join Date 06/2008
0
Reply #5 June 26, 2008 6:50:46 PM
from PoliticalMachine ForumsPoliticalMachine Forums
Similar issue here. Just updated to 1.03 and my game still freezes, only for me it is right at the beginning of the campaign...the intoduction window of "candidate vs candidate" then it just freezes and is non-responsive.

Debug Message: Version 1.03 last updated on: Thu Jun 26 11:29:00 2008
Debug Message: sig.bin file located at: C:\Documents and Settings\All Users\Application Data\Stardock\The Political Machine 2008\sig.bin
Debug Message: *********DXDiag info follows.*********
System Info
Time: 6/26/2008, 15:37:57
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: KRATZ
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4600i
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Physical Memory: 510MB RAM
Page File: 351MB used, 896MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce FX 5200
Manufacturer: NVIDIA
Chip Type: GeForce FX 5200
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0322&SUBSYS_01B910DE&REV_A1
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7516
Driver Date: 5/2/2008 22:46:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Sound Blaster Live! 24-bit
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10071102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: P17.sys
Provider: Creative
Driver Version: 5.12.0001.0315
Driver Date: 6/9/2004 10:16:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Candidate Outlines: OFF
Debug Message: Map Glow: OFF
Debug Message: Candidate Animated Bobbling: OFF
Debug Message: Using 0 samples for multisampling.
Debug Message: Game Resolution: 1024 x 768 (windowed mode)
Debug Message: HAL (software vertex processing)NVIDIA GeForce FX 5200
Debug Message: Presentation Interval: Immediate.
Debug Message: Back Buffer Bit Depth: X8R8G8B8.
Debug Message: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
Debug Message: ** Checking Direct3D 9 Device Capabilities ************************************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Bump mapping is supported.
Debug Message: Border size reported as 6 by 32
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Shell initialization complete
Debug Message: The Political Machine 2008 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: No files found matching mask fonts\*.otf
Debug Message: Timer Frequency is 0 a67a4170
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock Games\The Political Machine 2008\Data\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Campaign\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Gfx\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Maps\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Snapshots\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Gfx/Candidates\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Maps\*.PM2MapListXML
Debug Message: Map list file loaded successfully!
Debug Message: Create setup screens.
Debug Message: Create setup screens.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Unhiding FullScreenBink
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Campaign\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Candidates\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Gfx\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Maps\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Snapshots\.PM2Save
Debug Message: Candidate Outlines: OFF
Debug Message: Map Glow: OFF
Debug Message: Candidate Animated Bobbling: OFF
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Campaign\*.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Candidates\*.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Gfx\*.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Maps\*.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Snapshots\*.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Campaign\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Candidates\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Gfx\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Maps\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Snapshots\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Campaign\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Candidates\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Gfx\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Maps\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008\Snapshots\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Scenarios\*.PM2ScenarioXML
Debug Message: Unknown edit field Candidate_Options_Sheet type: PropertyPage
Debug Message: Unknown edit field Platform_Select_Sheet_Left_Placeholder type: PropertySheet
Debug Message: Unknown edit field Platform_Select_Sheet type: PropertySheet
Debug Message: Unknown edit field Candidate_Select_Sheet type: PropertyPage
Debug Message: No files found matching mask C:\Documents and Settings\Rob\My Documents\My Games\PolMachine2008/Scenarios\*.PM2ScenarioXML
Debug Message: Popup Manager Update: Unhiding LoadingWnd
Debug Message: {Start Game} PLAYER 1: MittRomney - Homestate 18
Debug Message: {Start Game} PLAYER 2: JimmyCarter - Homestate 9
Debug Message: ******* GameStarted *******

Any suggestions in this case?

Thanks,

Rob
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Justin Ford
ScottTykoski
Join Date 03/2001
+132 sdemployee
Reply #6 June 27, 2008 7:54:47 AM
from PoliticalMachine ForumsPoliticalMachine Forums

Well, I can see you're both below the min Memory requirements (512mb) though Rob, you're only below by 2MB so I don't know why that would make a huge difference.

I have an idea that should bring down memory usage, but I need to talk to the coders about it first...see if it's feasable before shouting it from the rooftops   I'll keep you posted.

Also, are either of you playing on laptops? I wonder if they're just running too hot when that map tries to load (again, can't imagine why, but it's a possibility).

Thanks again for your help in tracking your issues down

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Justin Ford
ScottTykoski
Join Date 03/2001
+132 sdemployee
Reply #7 June 27, 2008 2:29:59 PM
from PoliticalMachine ForumsPoliticalMachine Forums

OK, so we got a machine that reproduces your guys' problem. I start a game, pick my candidates, and the game locks up after the VS screen.

The good news is that we have a prospective fix. We'll add a 'Simple Icon' mode that will cut down the number of polys being rendered SIGNIFICANTLY. The bad news is that it'll take a few days to get in and tested   

We're shooting for a 1.04 next Tueaday, so I'll try to keep you guys in the loop as progress is made.

edit: Actually, there's no reason we can get something up for you guys to test over the weekend (in ZIP form)...you guys want that?

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Justin Ford
Tototot
Join Date 02/2006
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Reply #8 June 27, 2008 8:54:04 PM
from PoliticalMachine ForumsPoliticalMachine Forums
edit: Actually, there's no reason we can get something up for you guys to test over the weekend (in ZIP form)...you guys want that?


Yes plz.
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Justin Ford
ScottTykoski
Join Date 03/2001
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Reply #9 June 28, 2008 8:20:56 AM
from PoliticalMachine ForumsPoliticalMachine Forums
OK Just shoot me a request at scott@stardock.com and I'll zip you a test EXE over asap!
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Justin Ford
Tototot
Join Date 02/2006
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Reply #10 June 28, 2008 5:46:17 PM
from PoliticalMachine ForumsPoliticalMachine Forums
I shot at ya earlier today, I must have missed!

I suppose it is the weekend, brad lets you guys off on the weekends?

Someone has to straighten him out!
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Justin Ford
ScottTykoski
Join Date 03/2001
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Reply #11 June 28, 2008 5:59:49 PM
from PoliticalMachine ForumsPoliticalMachine Forums

Tototot: Was your the 'Joel' email?  I sent back a zip...perhaps it got removed by a finniky server   I'll send again!

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Justin Ford
Tototot
Join Date 02/2006
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Reply #12 June 28, 2008 6:11:49 PM
from PoliticalMachine ForumsPoliticalMachine Forums
Yeah, that was it, but I don't have it. I checked the Spam box to see if that picked it up but its not there either. So I don't know what the deal is!

TatertotEatalot@gmail.com is the email in case its not showing up properly.

I've received some e-mails recently from my bank so it should be working properly, maybe the email gnomes are wrecking havoc?

I've been successfully receiving emails from this address the last couple of days as well: support@stardock.com

Oh well, its after work time, your suppose to be having fun
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Justin Ford
ScottTykoski
Join Date 03/2001
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Reply #13 June 28, 2008 7:29:40 PM
from PoliticalMachine ForumsPoliticalMachine Forums

OK Joel, resent

Hope it works this time!

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Justin Ford
Tototot
Join Date 02/2006
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Reply #14 June 28, 2008 9:01:30 PM
from PoliticalMachine ForumsPoliticalMachine Forums
If you don't get my complete email for some odd reason let me know
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