Zargon Zargon

DeskScapes 2.0 Launch Support Thread

▼

DeskScapes 2.0 Launch Support Thread

Use this support thread for DeskScapes issues.

from Stardock Forums

DeskScapes 2.0 is launching tomorrow.  Please use this support link for issues.

If you are having issues with DeskScapes, please visit this page and run through the troubleshooting information.  Most questions should be answered by reviewing your system configuration as outlined in the troubleshooting.  If not, there are directions for how to submit issues to Stardock Support on this page as well.

https://www.stardock.com/products/deskscapes/faq.asp

Thank you for your support.

deskscapes
104,290 views 61 replies
Reply #51 from WinCustomize Forums Top

Calm down son, I'm sure Stardock/Support will do right by you :thumbsup:

Reply #52 from WinCustomize Forums Top

Tetsuonabiki: Are you on 64 bit Vista?

If so you need a 64 bit decoder not a 32 bit one.

Galactic Civilizations IV
Reply #53 from Stardock Forums Top

WHATS UP WITH THAT STARDOCK!?!?! you recomended a program for $30 bucks after i just gave you 20 and it still dont work, are you all getting kick backs?
This really isn't a Stardock issue; thier app uses what you have. 

Most codecs are "for fee".  The "free" ones are usually "reverse engineered" and may have license issues.  Stardock really can't point you to one of the free ones, can it?

Reply #54 from Stardock Forums Top

Quoting DalamarNL, reply 21
I just downloaded the free version of Deskscapes, there are a few sample animated desktops included. There is a minor problem though. All samples work just fine (Grassy field, Waterdream), but the Watercolor dream just doesn't start properly. No errors, it just freezes immediately (that's what it looks like) and shows nothing but a blue colored background.

I have version 2.0, it won't let me update to 2.5.

I'm experiencing the same issue (frozen blue Watercolor dream) with version 2.50.069.

Reply #55 from Stardock Forums Top

i installed deskscapes demo on my xp pro and it crashed my computer i have ben waiting for deskscapes for xp to come out and it crashed my computer not once but twice new install of xp all updates and patches and samethang it crashed twice this is some messed up stuff it installs and works but when i restarted my computer it it went black screen had all up to dates drivers ati suit 9.1 ati radeon 2600 xt and intel pentium duel core 2.0ghz 3gb of ram it works if i install vista but we all know vista sucks

Reply #56 from Stardock Forums Top

i installed deskscapes demo on my xp pro and it crashed my computer i have ben waiting for deskscapes for xp to come out and it crashed my computer not once but twice new install of xp all updates and patches and samethang it crashed twice this is some messed up stuff it installs and works but when i restarted my computer it it went black screen had all up to dates drivers ati suit 9.1 ati radeon 2600 xt and intel pentium duel core 2.0ghz 3gb of ram it works if i install vista but we all know vista sucks

Reply #58 from Stardock Forums Top

VCheez, please let us know how your fix worked out. I'm having the same exact problem and I've restarted the desktop manager task a couple times already.

Reply #59 from Stardock Forums Top

Hello, Descapes always crashes my PC when I shutdown or restart. Deskscapes usually crashes my PC when I log off or change the wallpaper to a regular .jpg or solid color. Is there a good solution? Thanks

Vista Home Premium 32-bit, Intel Core Quad Q9300 @2.5ghz, 8 Gig RAM, ATI Radeon HD 4650 with dual monitors. Windows & Videocard is fully updated.

Reply #60 from Stardock Forums Top

Hey I bought Deskscapes and it downloaded through impulse but apparently I had the demo installed too. It would not uninstall through Impulse (It would say it was and then 3 seconds later say "Installed") So i had to kill explorer (it had one of the dll's in the Deskscapes folder loaded) and then delete the deskscapes folder. Now I cant get Impulse to redownload it even though I put the key in and it accepted it.

Reply #61 from Stardock Forums Top

Hi...I have a friend who was interested in purchasing Deskcapes after I told her about it. So after getting rid of a malware program she had I installed Impulse so I could install the Deskcapes "demo" Ididthat but it didn't work. In Impulse there were now the Deskcapes "free" AND Deskcapes which appeared as updates! She didn't buy Deskcapes yet. So I made Deskcapes update go away then uninstalled Deskcapes "free" and reinstalled it.

I finally got one, (only one) to start but when I tried to close Impulse the dream ended.I could not play any more dreams so I gave up and as you can expect, that wasn't enough of a demonstration to get her to buy it. She didn't want more troubles. I felt very disapointed and she wasn't interested any more.