Hi, sorry about this. Could you send us an error report? You can access these from About → Troubleshooting, and there are options to enable advanced logging and for creating error log package. (1) Enable advanced logging (2) Reboot (3) Trigger crash [enable Fences as needed, if it has disabled] (4) Upload error log As well, the latest beta version to test is v6.44. I don't think it will solve your issue, but feel free to give
Dr W - Fences Support
Hi sakodockadmin, I think this is something that was introduced and then resolved recently. Please try out https://www.dropbox.com/scl/fi/dmxsmtgn3ynud86ev8pb7/Fences6_6.4.4.1-j117-Setup.exe?rlkey=of06ojwrt15sgtptuowshwie3&dl=1 (v6.44, currently in beta) and see if it helps? Your issue is with icons not maintaining their order
Hi, sorry about this. A few requests, (1) Enable advanced logging (2) Reboot (3) Upload error log You can access these from About → Troubleshooting, and there are options to enable advanced logging and for creating error log package
Hi – please try the current version in beta, 6.44 https://www.dropbox.com/scl/fi/dmxsmtgn3ynud86ev8pb7/Fences6_6.4.4.1-j117-Setup.exe?rlkey=of06ojwrt15sgtptuowshwie3&dl=1 This issue should be resolved, and we believe stems from a missing value in your registry settings (in HKEY_CURRENT_USER\Software\Stardock\Fences). If this doesn
Hi. Thanks for this report, but this isn't a common thing we're hearing. Can you give more information and potentially screenshots? Thanks for the information. Generally, reverting to the old version is not going to help, and unsure why to revert after having had fixed it, if it needed fixing. Thanks for clarifying.
Got it. Any other way you might expect to discover this functionality, in a natural way (without seeing it in the config UI that it was available etc), if it were there? Instinctual stuff.
Hi wolfpurplemoon! Yes it was rarely used and so was removed for simplicity. Many were confused about why you'd want to delete all the icons in a group to begin with. Adding an option to "Select All" might make sense, so that folks can do batch operations on everything in a fence in general, not just delete. Wondering what your usage case was around this? Do you have more than a few icons in a group? How often does this occur and why is this useful to you. Thanks for info
Hi. If using v6, please send us an error report using About → Troubleshooting → Create Error Package thank you
Experimenting here, we're seeing this entry immediately appear upon installing the second pack (as soon as the desktop is clicked/activated next) May need to add some debug code to the app to see what's going on on these specific failures, as right, not able to reproduce. Language added via the usual route in Language & region yes? Note again the change will take effect next time the desktop is clicked/activated, but I'm sure we're well past that.</p
Again — would this be a setting for ALL desktop icons, or only ones within Fence groups, etc? ie should loose desktop icons not moved into a Fences group still be double click. Should this be a global setting in Fences or a group by group setting
Wondering if you might be able to share the value of "HotkeysComboDefaults" from registry, at key: Software\Stardock\Fences\Settings If it is 3, then, would like to do some debugging to fix this up. 3 should be auto-detecting. Also, "HotkeysComboLangSwitcherActive", if present. (Guessing it will not be.) Thank you
Hi, Fences *should* automatically change the default, when it detects this. Exception being if you've upgraded from a much earlier version. Wondering if this was a fresh installation, or upgraded? Likewise, wondering what langs you have setup and how? We'd like to replicate to make sure this doesn't continue to occur.
Hi lenraphael, we're considering adding ability to just start typing while on the desktop and having it jump to the items on the desktop that match, or even, hilighting and/or filtering live. Wondering if you would have self-discovered this or not. One note is that this much more difficult to pull off for folder portals, so that's a component as well. Likewise, accidental triggers, if filtering. People may hit a key, and icons will disappear, and that's not good.
Hi, are you requesting this for Folder Portals, or all desktop icons etc etc. Any specifics? As pointed out, this is already possible, but we are looking at adding it to the program itself
Couple of quick questions: (1) If you separate the two tabs (detach, so there are no tabs, just two groups) does this impact the issue (2) About how many icons are buried away in these two groups? 10-20? 100-200+? I see the slight stutter going on here at the end, that happened on occasion in the video, but we've really not been able to reproduce here even with many many icons, so trying to figure out what's going on there in those few hiccups.
Steam is a worse deal. We can't offer things like upgrade discounts, or subscriptions (which seem evil, but, actually work out to $0.83/mo and keep you up to date forever), and customer support is more difficult. Steam throws up a low of barrier for publishes. Others on the team know more about the licensing specifics than I, but no from what I'm aware it does need to continually check with Steam, b/c that's how Steam activation works. (Not like, constantly, but regular refreshes.) It
Aye! Yes my follow up question was going to be whether or not unplugging and then re-plugging the monitor also helped, similar to booting up with it unplugged. but it sounds like somehow the change has stuck? This is both great news and leaves me wondering what happened, but, if it comes back, please let us know. Clearly seems to be a timing issue of some kind, but it may or may not be related to us. Thanks again and glad it worked out
Follow-ups: Any difference between if you boot up and initially log in with monitor attached, verses unattached at boot and plug in after the fact? When unattached, the laptop is at 125% correct. Both 125% with and without monitor attached? (Same resolution etc?) It sounds like all your icons and groups are on the primary monitor? Is there any switching that during boot up? I&rs
This is the current beta. The most recent beta can be found here: https://www.dropbox.com/scl/fi/54wmi4n6c32jorbzd13gi/Fences6_6.4.2.2-j116-Setup.exe?rlkey=9x5em3kr0wuoq1tu3yrgahhjl&dl=1 (v6.42) This can also be found by using Object Desktop Manager and enabling Insider builds to have access to betas, but, posting link for
Thanks for the suggestion. Per basj's post, this isn't exactly possible. But we're looking to try to see what we can do for a future version. We'd like your input on what you're looking for. One thing that we're looking at is whether we can make it so that "all groups rolled up to the edge of the screen" have their rolled up titlebar remain visible on top of other apps at all times. - You can still roll over to expand when the desktop is showing, but when on
Great to hear- thank you for the update 🙌
Can you try to upload a report? (1) About -> Troubleshooting -> Enable advanced logging (2) Reboot (3) Reproduce problem (4) Upload log via About -> Troubleshooting -> Upload error report It may contain information for the crash, if there is any, or where it is hanging
Thanks for the added detail and for the log. On first pass, regretfully, everything is looking correct in the logs, and similarly, have reproduced the scenario exactly with the primary 100%, secondary 125% and not seeing anything like this. 2026-03-14 00:14:46,864 - DPI Changed Applications, 96 -> 120 2026-03-14 00:14:46,864 - Minimum size changed Applications, 91x93 -> 114x117 2026-03-14 00:14:46,883 - ReadDesktopSpacing 100/100/100 iconSize(48)
Yup, please use the option "Create error report" from that same menu, and it'll give an option to upload. We've been unable to reproduce here so far with a variety of configurations, so we'll have to figure out next steps, but at any rate hopefully the log can give a hint. Thank you
Hi Anthony, you can pick from the dropdown. We're adding a checkbox to future versions to help make this more clear (shown below), but in the meantime – please click the box that says "Use Fence background color" and you can switch this to "Disable tint" to disable tint.