can't click out of DesktopX popup ad on startup

from Stardock Forums
Is the DesktopX intro "buy now!" popup its own process that I can exit in the task manager?

I ask this because when I boot up, the window pops up, but when I click Continue the "Continue" word disappears, but doesn't do anything! If I click the other two ("Buy" and "Details") they also disappear, so I'm stuck with the popup and no way to exit it. What's wrong here?
It was working fine until just a couple days ago, and I haven't done anything with any of the programs or my current theme.
I can deal with the popup, but I just can't click out of it...
6,719 views 15 replies
Reply #1 from WinCustomize Forums Top
*bump*
Reply #2 from WinCustomize Forums Top
how long did it work before this issue came up?
Galactic Civilizations IV
Reply #4 from WinCustomize Forums Top
i guessing the trial has run out.
Reply #5 from Stardock Forums Top
Oh, I forgot to mention, I tried uninstalling completely and reinstalling. This was a couple days ago, so I don't think it has to do with the trial running out.
Reply #6 from WinCustomize Forums Top
I don't know.

Maybe clearing the cache will help: Link
Reply #7 from Stardock Forums Top
I think it worked for a bit, either that or the popup decided to take a break because it wasn't there yesterday, but when I booted up this morning it came up again! I don't want to have to do this every time, partially in superstition.
Are there any alternate solutions?
Reply #9 from Stardock Forums Top
Ah, the one thing I didn't mention in my first post: don't tell me to buy it.
Reply #10 from WinCustomize Forums Top
Ah, the one thing I didn't mention in my first post: don't tell me to buy it.


Why not? If it's nice enough to use . . .it's nice enough to buy, right?

Posted via WinCustomize Browser/Stardock Central
Reply #11 from WinCustomize Forums Top

Ah, the one thing I didn't mention in my first post: don't tell me to buy it.

So, you want somebody to tell you how to use it forever even though it is a "time-out" trial?  It sounds like it timed out.  Uninstalling/reinstalling won't reset it.  Your two options are either: 1) buy it, or 2) quit using it.  The trial is a trial, it is "shareware" not "freeware".

Reply #12 from WinCustomize Forums Top
Why not? If it's nice enough to use . . .it's nice enough to buy, right?

Your two options are either: 1) buy it, or 2) quit using it. The trial is a trial, it is "shareware" not "freeware".




Reply #13 from Stardock Forums Top
I'm fully aware that this product is shareware, otherwise why would there be a registered version?
I wouldn't be here if I knew what the trial length was, let alone a length at all. If I had known I had so many days to use it, I would've used it accordingly.

If I wanted to know how to bypass this trial limit (which doesn't seem to exist from my time using it), I would've asked, not covered it up with...this.

Then again, why put a continue button on an ad when the button doesn't work? It's clearly not meant to do that, otherwise it would've told me to buy or something, like the many many other programs I've used that, after the limit, refuses to let me use the program and tells me to register, rather than annoying me with these little disappearing stunts.
Does this disappearing button problem really look like a trial limit indiciation to you?

In any case, this morning it somehow changed to its "normal" state (the ad comes up and I can click out of it), which does indeed go to show that it's a flaw in the element, not an indication or implication to buy the product. Such assumptions really don't help and aren't needed.

I have no need to register because I can deal with the ad (which has been there since day one, so it has nothing to do with a trial limit), and I'll certainly never use the "bonus features" the registered version provides, so I don't see any benefits of buying it. If this "shareware" did indeed have a trial limit that made the program refuse to start upon reaching the limit, I'm sure millions of users would be in a rage.

*the end*
Reply #14 from WinCustomize Forums Top
If this "shareware" did indeed have a trial limit that made the program refuse to start upon reaching the limit, I'm sure millions of users would be in a rage.


why should they get in a rage?

from the download page (after redirection to download(DOT)com:

License: Free to try; $24.95 to buy


try means trial - not use indefinitely

thus, you try it. if you like it, you buy it (don't want the 'extra features'? buy the client version). If you don't like it or don't want to buy it, uninstall it.

**** the end ***
Reply #15 from WinCustomize Forums Top

If this "shareware" did indeed have a trial limit that made the program refuse to start upon reaching the limit, I'm sure millions of users would be in a rage.

A bit of sarcasm, eh?

You will see this behavior in many products that are trial versions by such companies as: Microsoft, Adobe, Corel - just to name a few.

I have not seen a bunch of outraged users posting at those companies sites, and doubt very much that sarcasm would be met with anything but disinterest or disdain......

Not sure that there should be anything different here, though we all like to help when possible.