caveman23213

Computer stops responding on shutdown...

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Computer stops responding on shutdown...

from WinCustomize Forums
IN the past my computer would freeze at the the shutdown screen occasionally, but now it happens everytime i shut it down. Does anyone know how to fix this? It hangs at the "Windows is shutting down..." screen on restarts and shutdowns. I did some research on google but i still couldnt a solution.
26,547 views 66 replies
Reply #26 from WinCustomize Forums Top
I just have to ask if you run McAfee antivirus on your machine? I had the same problem as you and in my case it was the antivirus software conflicting with my PC's DLA software (allows you to drag and drop files to CD/R/RW). The only remedy there was for me to either get rid of McAfee or uninstall my DLA software. Uninstalling the DLA (in my case HP DLA) worked fine for me. Veritas Record now, HP record now, and stand alone DLA apps cause this conflict.
Reply #27 from JoeUser Forums Top
I recommend the DC and Corky's option since the default drivers really suck compared to the basic video drivers that are designed for your specific video card. Just skip the catalyst utilities and D/L only the actual video drivers...Unless you like working at 640 x 480 resolution.
Ashes of the Singularity II
Reply #28 from WinCustomize Forums Top
I just have to ask if you run McAfee antivirus on your machine? I had the same problem as you and in my case it was the antivirus software conflicting with my PC's DLA software (allows you to drag and drop files to CD/R/RW). The only remedy there was for me to either get rid of McAfee or uninstall my DLA software. Uninstalling the DLA (in my case HP DLA) worked fine for me. Veritas Record now, HP record now, and stand alone DLA apps cause this conflict.
Reply #29 from WinCustomize Forums Top
I recommend the DC and Corky's option since the default drivers really suck compared to the basic video drivers that are designed for your specific video card. Just skip the catalyst utilities and D/L only the actual video drivers...Unless you like working at 640 x 480 resolution.


WOW, 640x480 ??!! Ill get those drivers then, lol. Thank you for the help guys.

And, yes i am running mcafee antivirus software. How do i remove the DLA software? Will removing harm the system?
Reply #30 from WinCustomize Forums Top
I recommend the DC and Corky's option


I concur. Use the uninstaller, then download the Catalyst drivers. When prompted for the install, check only drivers leaving "Control Panel" out. Before I moved to nVidia, I had this problem with ATI Catalyst.
Reply #31 from WinCustomize Forums Top
I already tried the uninstaller, the ATI drivers are still in the add/remove programs list. I think im going to download the drivers with out the Control Center, then run drivercleaner. Will this work, or should i download the catalyst drivers after running drivercleaner?
Reply #32 from WinCustomize Forums Top
the ATI drivers are still in the add/remove programs list.


In cases where you use some program other than Add/Remove to uninstall something it will leave the name of the program in the list even though it IS uninstalled. If you want to check go to System/hardware/device manager click on the display adapter and right click on the listing and choose properties and see who the driver manufacturer is on the driver tab.
Reply #33 from WinCustomize Forums Top
Ok guys, i ran Driver Cleaner in safe mode and installed ONLY the drivers from ATI, but my computer still is not shutting down.
Reply #34 from JoeUser Forums Top
Gotta be something else then, have you used spybot search and destroy and other spyware crushers? Not the ones that are linked to pop ups?
Reply #35 from WinCustomize Forums Top
Is it not shutting down (even if you click it twice) or is it a hard lock....?

Look in Administrative Tools/Events; errors? Did you follow the instructions in #1?
Reply #36 from WinCustomize Forums Top
I havent tried clicking it twice, but ill get back to you on that tomorrow. Also, i run adaware/spybot/spysweeper everynight, but this doesnt seem to help.
Reply #37 from WinCustomize Forums Top
If you did what I said in #1, then that pretty much eliminates a software problem. I don't think it's anything malicious. That leaves only two other sources; you don't have SP1 installed or (and more likely) it's a hardware problem. If I had to guess, I would think you have USB hardware installed. Make sure in Device Manager nothing shows as an exception (click option to 'Show Hidden Devices'). If none, then unplug external hardware (starting with any USB) one at a time and try the re-boot. Failing that, if this is a homemade, let me know the motherboard model (could be the bios acting up).

....until tomorrow.
Reply #38 from WinCustomize Forums Top
Computer stops responding on shutdown...



5 days and it's still funny.
Reply #39 from WinCustomize Forums Top
I can't believe I waited so long to post again in this one...I agree, too funny. Poor caveman
Reply #40 from WinCustomize Forums Top
Just out of curiosity, did you do a page file tweak so that the page file is deleted at every shutdown? That makes for a long shutdown if you have a large page file, but a nice quick startup.
Reply #41 from WinCustomize Forums Top
This probably isn't relevant but for the last fews days I've had a problem with parts of AOL and MS antispyware hanging when going to standby. Slow shut down and restart. Gcasserv and woal.exe. The last time explorer was hanging too. Panicked and did a hard reboot. Just checked my MS update history and the last one was on 10 Nov. dealing with a security problem in the Graphics Rendering Engine. The last MS antispyware update was on the 17th. This could have done it. Did a repair through AOL, hope this takes care of it.
Reply #42 from WinCustomize Forums Top
Just remembered what I was doing. The main problem was with AOL. Sometimes it would not start. But a restart would fix it. When I restarted I would get the end program popups for waol and gcasServ. First indication of something not right was a message from AOL about losing service when system went to standby. I thought it might have been from a auto update. I thought the gcas ran all the time and was confused as to why it was causing a conflict and needed to be closed to do a restart. The waol was self evident. The timing is right on the update to have caused the problem but I don't know why. And why did explorer get involved the last time I had this problem?
Reply #43 from WinCustomize Forums Top
still funny
Reply #44 from WinCustomize Forums Top
You're cold, Bichur.........very cold........

..........and correct
Reply #45 from WinCustomize Forums Top




C
Reply #46 from WinCustomize Forums Top

Majic7,

I am not sure what the issue is, but I run MS Anti-spyware (current '5779' definitions), as well as the "graphics rendering engine" update from MS........

No issue on either my desktop or notebook with both of these program/updates installed.

Have you followed yraq's advice in comment #1 yet?

Reply #47 from WinCustomize Forums Top
Thanks Bichur..it's been a lonnggg day. I needed a good laugh

Corky_O your taking things to serious look at the dates.
Reply #48 from WinCustomize Forums Top

Corky_O your taking things to serious look at the dates.

Oops.........Duh?

Reply #49 from WinCustomize Forums Top

funnier and funnier
Reply #50 from WinCustomize Forums Top
My computer also stops responding on shutdown. But I kinda like it that way....