Unable to UPLOAD. HELP PLZ

from WinCustomize Forums
Hello,

I don't know if it's a known issue, but I can't UPLOAD a skin. All I get is an Error Page. Thanks for suggestions.
3,697 views 4 replies
Reply #1 from WinCustomize Forums Top
Not sure this will make you feel better but its not just you..on Saturday it took 2 hours to upload to moderation. Countless error messages " the document contains no data " or just " timed out "

I pretty much give up complaining about it.
Reply #2 from WinCustomize Forums Top

FilkoSE,  the log files are indicating that its failing on trying to create the preview images from your screenshot.  I see in your screenshot name it appears to be a BMP instead of a JPG.  Make sure you are uploading a .jpg file.

Fairyy, the last item I see you try to upload was your screenshot Enchanted Garden-DX Theme and that appears to have come across just fine.  So I'm not seeing any recent failed uploads from your account.

 

Curtains - Customize Windows with additional styles
Reply #3 from WinCustomize Forums Top
Yes thank you T-man. I mistakenly updated a .bmp file; when changed to .jpg, everything was just fine.
Reply #4 from WinCustomize Forums Top
T-man..i've sent you an email regarding the time period ..I wasnt referring to my last SS. But previous SS's had at least 2 upload attempts.