Problem

from GalCiv2 Forums
Well, I seem to have discovered a bug. Everytime I hit the next button after choosing opponents, the game crashes. Every time. I'm running a P4 2.8Ghz Dell laptop with newly updated drivers, so that shouldn't be a problem. All other programs were closed, and I tried a full reboot...nothing. any ideas?

edit >> I tried uninstalling and re DLing the game in case there was a DL error, and now the game won't even load. I have an error file...where should I send it? Thanks
13,398 views 11 replies
Reply #1 from Stardock Forums Top
You can email it to [email protected], also you should download SmartException (https://www.stardock.com/products/smartexception/) and reproduce the crash with that. It'll capture more error data that you can email in.
Reply #2 from GalCiv2 Forums Top
It could be that its a laptop and requires a more powerfull CPU that comes in larger PCs who knows probely when the retail version comes out or even a later Beta 2 bulid V.22?
Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from GalCiv2 Forums Top
2.8Ghz is probably enough.

jonranda, does your laptop use onboard video? Sometimes onboard isn't enough to run the 3D engine.
Reply #4 from GalCiv2 Forums Top
Thanks for the feedback.

I DL'd smart exception, installed it, re-ran the program, and mailed the error log and the smartexception .zip file to the address indicated in smartexception. My laptop does indeed use onboard video, so that could be the problem, but I have no problems running other 3D games like neverwinter nights and combat mission: afrika corps...any way to check on the precise 3D requirements? I don't play many super-graphics-oriented games (prefferring strategy) so I'm not terribly skilled when it comes to video drivers and the like. There was a paucity of info avaiblable on the site about hardware requirements, but references to older machines and scalability made me assume that a reasonably new computer should be able to handle it.

Thanks again for the responses.

I need a new nickname.
Reply #5 from GalCiv2 Forums Top
If other 3D games work, it sounds like you should have the capacity for GalCiv2, although I'm not entirely sure how GalCiv2's demands stack up against those other games. I believe the only other possible issue with the onboard video is whether it's DirectX 9.0 compatible. I'm not sure how you would go about checking that. Hopefully the Stardock people can figure out what the problem is.
Reply #6 from GalCiv2 Forums Top
I have DirectX 9.0c (4.09.0000.0904) installed, so that's not it either. sigh. I suppose I have to wait and see what is going on. Hey, maybe I did find some sorta bug and this is my contribution to the cause! Lol.

Again, thanks for the help.

Myrk
(I got a new nickname!)
Reply #7 from GalCiv2 Forums Top

 It could be that your drivers don't fully support DirectX 9.0c.  Depending on what kind of video card you have, you might be able to get better drivers here:

http://www.omegadrivers.net

Scott may have other input after seeing your files. 

Reply #8 from GalCiv2 Forums Top
AHA! thanks, CariElf, problem solved. Those omega things are some pretty amazing drivers! makes all my other games look better, too!
Thanks everyone else for the advice.

Myrk
Reply #10 from GalCiv2 Forums Top
I will toss out a warning. I just recovered my laptop (sony vaio) from a severe crashing problem (wouldn't boot sometimes, very frequent BSOD, etc.) that I ended up tracing back to the omega drivers. I hold little hope for myself that I will be able to play GCII. It's a shame that the laptop companies won't keep up with their video drivers... sigh.

Scott
Reply #11 from Stardock Forums Top
Hi Scott - You should try emailing Omega about it. He's quite responsive and will likely try to track down the problem and fix it for his next driver release.