How long is reasonable?
I'm lucky if I can get through one page of screen shots before I get to watch my cursor spin. I thought the new site was supposed to be faster, better, improved ?
Lets see if I hit the send button now....
| Are you using a dial-up connection, perhaps? If you are getting "time-outs", you may want to contact Janitor T-Man via e-mail (found at his WC site) to see about a specific issue. Sometimes a "time-out" issue can be resolved by changing the time settings by someone with site coding access. It may simply be that the pages have not been fine tuned for a slower access speed. Also, you might try deleting your cookies, files, and history - then reconnect and log in. This should set a fresh cookie for the site. |
Ok fellas. I will be removing off topic comments in the 'Site Issues' forum threads which pertain to site errors. There's no reason for off topic discussion here and it does nothing but help to undermine us fixing site issues.
If you wish to discuss issues NOT related to the site functionality or site performance PLEASE choose another appropriate forum, perhaps 'General Discussion'. This is an 'all business, no nonsense' forum people.
Not meaning to be intrusive or anything (my post was removed too) but it is my understanding that this particular part of the board is reserved for site issues, mechanical site issues. Andrew is here to fix things, so this is a board he refers to frequently to find bugs and understand how he can help. He can't do anything about what we feel about things. Those issues would be better voiced on the general board.
I can understand how frustrating it must be to wade through a lot of social issues to get to the core of what he is here to do something about... the coding for the site.
Please include the following information when reporting a site issue: • Browser Name • Browser Version • Operating System (if other than Windows) • The URL of the page which caused the issue. • What you did to see the issue. (We will have to reproduce it to kill it) • Are you doing this on your person page, or on the main wincustomize website (www.wincust...) ? • Any other information you feel is relevant. |
Unfortunately for the last couple of weeks we have been busy with a couple of other projects that have taken our attention away from WinCustomize. We should be completing those projects in the next day our two and will be returning our attention back to WinCustomize to continue to clean up these problems.
We understand the problems are frustrating. They are frustrating for us to and we are doing our best that we can. And we thank you for your continued patience.
| ~Fairy: I'm tired of fighting this site to log in...sometimes I fight to log out. |
Do you get errors when experiencing these problems? If so, what are the errors? Do the pages hang?
| ~Fariy: 40 minutes to upload a screen shot. Error Error Error |
What are the errors? Next time it happens please try and give us some specific information if there is any.
| ~Fairy: I'm lucky if I can get through one page of screen shots before I get to watch my cursor spin. |
If the page is taking abnormally long to load chances are the page request is having a difficult time getting a database connection. The best thing to do is stop the page and refresh it. If the problem continues try and contact us so we can kick the servers to try and make them more responsive again.
| ~Fairy: I thought the new site was supposed to be faster, better, improved ? |
| CLWoods: My stats page is still messed up |
Please keep in mind that the stat pages are generally only calculated once a day now so they are not always up to date with other stats on the site. But if you feel there is a problem please send Flying (JR) an email and give him specific examples of what is messed up. [email protected] He's your goto man for the stats.
https://www.wincustomize.com/Forums.aspx?ForumID=266&AID=74748#580251
There's a bug...this and one or two others do not remember last page viewed...no matter how many times you read it/them....always loads page one.
| Do you get errors when experiencing these problems? If so, what are the errors? Do the pages hang? |
| No problems here. Anyone care? |
OK, here's one for you. I just clicked on this thread and it took 147 seconds to open. My granny could take her false teeth out faster than that
I only wanted to see what people had said, I didn't want snooze while waiting... 
| it took 147 seconds to open. |
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