Charged twice?!?! hmmm!

Woah...I just checked my Wachovia Bank account and I see that the game was charged twice...wth! Can anyone guide me who I should contact about this?

03/24/2005
5969 STARDOCK SYSTEMS INC
$49.95

03/23/2005
5969 STARDOCK SYSTEMS INC
$49.95

Total

$99.90




14,116 views 10 replies
Reply #2 Top
Looks like it thinks you ordered two copies.  Like PJ says, just drop an email to [email protected] and they'll fix you up.
Reply #4 Top
They're away for easter, so they'll probably contact you on monday or tuesday.
Reply #6 Top
Please contact [email protected]. Though you can email me what address you think this is under. I've checked your records after working with you earlier to see GC2 and I only see the $44.95 GC2 order as current. There shouldn't be $49.95 charges unless you ordered something else. And we didn't charge these orders until the 24th, you didn't order ODNT or something on the 23rd?
Reply #7 Top
Hey there Nakor...I think it was a bank problem. I checked my account today and it shows only one again. Thank you so much for the help...sorry for the mistake!
Reply #9 Top
Also, I was wondering, is there a way to transfer my GalCiv 1 key to my new email [email protected] account? It's currently on my old one ([email protected]). I would like to delete that account if its possible...the username is BuckFutted.

Well, I think it is possible to change the e-mail of an account. But it won't surelly allow you to use the same e-mail than another account.
Reply #10 Top
Email [email protected] with the old and new addresses and ask them to merge the records into the new address.