Stardock Central crashes on Skins and Themes

from WinCustomize Forums
Stardock Central crashes whenever I select Skins and Themes. I have a valid WinCustomize subscription. Is this a known problem and what can I do to fix it?
2,278 views 4 replies
Reply #1 from WinCustomize Forums Top
One thing that is kinda confusing, but something to keep in mind is that Stardock and Wincustomize are 2 different sites with 2 different subscriptions...

As for the "Crash" your experiencing..what exactly happens? what is it that you do to initiate the problem?
What Version of stardock central are you using?, what OS..Service packs? etc..

There are alot of reasons programs crash and sometimes it isnt the programs fault!..LoL

Anyway..a little more info and I am sure someone around here should be able to help you fix the trouble..

Zero.
Reply #2 from WinCustomize Forums Top
The crash occurs when I start Stardock Central and click on the "Skins and Themes" link in the left-hand pane.
I will try to obtain a crash dump if that will help.

Posted via WinCustomize Browser/Stardock Central
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Reply #3 from WinCustomize Forums Top
Here's the actual exception (courtesy the JIT).

Unhandled exception at 0x77c47613 in sdcentral.exe: 0xC0000005: Access violation writing location 0xdb2c4eea.

Posted via WinCustomize Browser/Stardock Central
Reply #4 from WinCustomize Forums Top
The only things I have to offer are these:

Try using the "Tools>Register Products..." in SDC, go through and update both Object Desktop and WC subscription - see if that fixes the issue.

The only other thing would be the old uninstall, reboot, reinstall method to try and correct any OS registration issues. That looks like a file issue to me, but I am not a real coder, so may be off the mark.

I am currently posting this from SDC 2.05.319, build 83. All functions including the Skins and Themes are working, so we can rule out a WC server connection issue.

Good luck, if something lights the old light bulb, I'll post again.