WinCustomize Answer Guide
You have questions? We've got answers!
If you haven't checked the about site and subscription info pages, make sure you do so:
Here are some common questions:
Q: How much can I download from WinCustomize.com?
A: If you don't have an account, you can download up to 5 megabytes before having to create an account. After you have an account, you can download up to 50 megabytes (sometimes 100 megabytes depending on the time of year) before you need to contributes something to the community. Customers of Stardock who haven't purchased anything in over a year and don't have a WinCustomize subscriptions can download up to HALF a GIGABYTE of content. Active customers or current WinCustomize subscribers can download an unlimited amount.
Q: I can't afford to buy stuff, how can I contribute?
A: There are many ways to contribute to the WinCustomize community. You can make skins, themes, icons, wallpapers and upload them and gain the access of Apprentice (or higher access) which provides unlimited downloads, a personal page, and other benefits. Or you can help out in the forums with new users and help spread the word of skinning throughout the world.
Q: Why should I have to pay you guys to download the hard work of artists?
A: You're not paying us for their skins, themes, etc. You are contributing to the fund to pay the monthly BANDWIDTH that this site uses. This site gets around 4 MILLION unique visitors each month. Advertisements only pay around 15% of the site's costs. The rest has to come from somewhere and since bandwidth is a major expense, it makes sense to ask those who are using a lot of it to help pay for it.
Q: What exactly is a WinCustomize subscription?
A: These premium subscriptions are for ONE years. After the first year, users can renew for TWO years at a time at the same cost as the initial subscription. A subscription provides unlimited downloads, no advertisements, personal web pages, a personal photo album with reserved storage for your images, a personal blog site, the WinCustomize skin browser, some premium suites, and more. You can get a subscription in the STORE.
