Truly pitiful SDCentral transfer rates

from Stardock Forums
I'm getting transfer rates ranging from a low of 25 bytes (yes bytes) per second to very brief bursts of 8 K/s. Average rate is around 550 bytes/s to around 1K/s.

Any ideas? I'm on cable BTW.
328 views 11 replies
Reply #1 from Stardock Forums Top
this is the first weekend that the update has been out.. so i expect that Stardock is being flooded by everyone trying to grab it..

example of how popular it is.. on the night of release there were over 1000 d/loads in a period of about an hour or less (from what i can remember from reading the chat transcript)

Reply #2 from Stardock Forums Top
Well, I have had this problem with SDC before, and not when updates have just been released. It sometimes takes forever to log in and get the list of software updates (>5 minutes).

The current version and build I'm using is 1.10d.204 build 25.
Star Control: Origins
Reply #3 from Stardock Forums Top
WOW... sorry I can't help more than that.. I don't have Cable.. Is it the same where ever you go.. or just sdc .. how are other downloads

Reply #4 from Stardock Forums Top
Lot C. Those are dial up speeds. Perhaps you got a slow connection at stardock's end instead of a fast one?

I'm on dial up and they usually come to me at about max dial up rate. So I don't notice.
Reply #5 from Stardock Forums Top
All other downloads are fine. It's not a problem with my connection. I can't be sure whether it's a problem with the client or at Stardock, but from the responses it would seem to be the client.
Reply #6 from Stardock Forums Top
Hey Lotc

I get the same slow download speed and I'm on cable too.
I always assumed that it was at stardocks end.

Mind you it could be that i'm in a internet 3rd world country. (Australia)
Reply #7 from Stardock Forums Top
LotC,

I got the update last night. Using cable, it took about 20 seconds total. Granted, I was upgrading from the 1.09 version, so the size was probably a bit smaller than what you're after, but still...

Out of curiosity, you started this thread close to 14 hours ago - is the download still going?!?
Reply #8 from Stardock Forums Top
Obi Wan: Nope, it's done now. It did take quite a while though.

I had hoped that someone from SD would read this thread and hopefully comment or make a suggestion, though since it is the weekend I also hope they're taking a well deserved break. Maybe Monday.
Reply #9 from Stardock Forums Top
I'm getting transfer rates ranging from a low of 25 bytes (yes bytes) per second to very brief bursts of 8 K/s. Average rate is around 550 bytes/s to around 1K/s.
End of quote


One thing to note is that the speeds the SDC reports aren't entirely accurate: the SDC appears to report the total data transferred/total time taken. That is to say, it doesn't take into account time lost preparing for the transfer of each file, or the time it takes for the initiating SYNC ACK message for those files to arrive. Most programs that report transfer speed don't count those actions as part of the transfer time.

(One of the indicators, incidentally, is contained in your message: a sustained transfer rate of 25 bps isn't possible: the lower limit is 256 bytes minus the packet header, or about 248 bytes per second. Only an average transfer rate can reach that low of a number.)

~SDC~
Reply #10 from Stardock Forums Top
You know that you can now mess with the packet size under the "Connection" tab in the Tools>Settings menu?

-Robert

~SDC~
Reply #11 from Stardock Forums Top
If anybody's still following this thread, I have the exact same problem at work - as low as 8 bytes per second, and rarely much higher. I have no trouble at home. At work we have a T1 connection and nothing else is slow, so it's something with the connection to sdcentral... anybody have any ideas?