Stardock Forums
Permanent license expired on Fences 5. Moreover, when I tried to login to Stardock website with the email account to which that license was issued - it said that such account does not exists. It seems that something went wrong in your system and it deleted my Stardock account and associated license.
Ready to provide details via email.
Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13
Thanks
Basj,
Stardock Community Assistant
Yeah i have same issue, apparently i also cant send support message..
For some reason i could send a general request now, guess that will have to do.
I was also suddenly unable to login to my account.
I have been a customer since 2012, and my account was started with a email-address that no longer exist, a few years later I changed the email-address on the account.
When I tried to login with my old email-address I was able to login to the account, and change the email-address again.
Hello,
Sorry to hear you are having issues. For any account related issue, please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Thanks
Basj,
Stardock Community Assistant
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