Stardock Forums
I also need someone from support to contact me. I just purchased 3 additional licenses on my key and it's not associating them with my email address. I took the email and key directly from the receipt and it says it's invalid. Please help
Log in to your account and then go here and enter your email address.
https://www.stardock.com/support/product-key-retrieval
You should receive an email with all your purchases and keys.
If you have several email addresses, try them here until you receive and email with your recent purchase.
I have tried both emails and I have all the keys saved in my email. Neither of them are working. This isn't an issue of needing to merge accounts or unknown as to which account is the correct one. I have email with all the information on it. It's simply not working.
Account Management Support
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Choose "Ask a question" and describe your problem.
Supply all the documentation you can.
Make note of your ticket number and don't resubmit as it will kick you to the back of the queue.
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