Groupy very unstable

from Stardock Forums

Groupy has been even more unstable than usual lately. I mainly use it for OneNote. But sometimes it stops working properly as soon as I open a second window. Sometimes it still looks fine in normal window mode:

normal window

But maximized, it looks like this:

maximized

You see this white line above the window and then the background image, where Groupy should be visible.

And if I open Groupy, it looks like this:

Groupy window

But if I close everything from Groupy (service included) in task manager, it won't run.

It will only work again correctly if I reboot the PC.

Thanks a lot, Stefan

groupy
3,092 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. When the issue appear, please try, restart explorer and see if the issue resolve after the explorer restart. Here how to restart explorer.exe: https://www.wikihow.com/Restart-Windows-Explorer-Without-Rebooting-Computer 

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Yes, it may be possible to resolve this by closing Explorer, but that is not a permanent solution. I usually have many Explorer windows or tabs open that I do not wish to close. Therefore, it would be best if these errors could be fixed in the Groupy software.

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Reply #3 from Stardock Forums Top

Great, Please try, uninstall Groupy, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

If the issue still appear, please report back with more information.

  1. Windows 10/11? Also, need its full version and OS Build number. Please use Winver.exe to get these numbers.
  2. Groupy full version number installed.
  3. Do you have any other application that change how your explorer work? Such as OpenShell, ExplorerPatcher etc.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

I've actually already done that...

Versions:

  • Windows 11 Pro 25H2 26200.6584
  • Groupy 2.3 newest version
  • No OpenShell/ExplorerPatcher, but Listary for instance
Reply #5 from Stardock Forums Top

Perhaps try Clean boot and see which of your other application is causing the instability issue: https://support.stardock.com/space/SHC/1346994300/Groupy+Clean+Boot. Do not Clean Boot need to be done with care. Try it and report back. 

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Does the groupy config window always look black or only when things start to act oddly?

That looks like some sort of resource leak.

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