I'm so sick of this software

Won't Activate

from Stardock Forums

I have been trying for over an hour to activate my renewal for Stardock fences. I've used the most current product key and my current Email address that I use with Stardock. Each time I enter (copy and paste) my information and try to activate I get the error message "invalid activation key".

I think it will be much easier to just delete the account and the software. It's too much trouble.

software activate accounts and activation help
974 views 3 replies
Reply #1 from Stardock Forums Top

Stardock is working on the servers at the moment, I believe. Please try again later. I'm having a problem uploading an image atm, myself. I left a message, and they're very responsive, so our problem may be solved fairly soon...just got an answer that your issue is most likely unrelated.

Please wait for Support to enter the thread.

 

 

Reply #2 from Stardock Forums Top

Hi WisIndixie,

Thanks for posting and sorry to hear about the trouble. 

Looking into your account, there had been a spelling error when you first registered your recent purchase of the Fences Annual Subscription.  This would have caused an issue when trying to activate the Fences 6 software. 

To resolve this, I've restored this license to your Stardock account.  Please use our retrieval service with the link below to ensure you're using the proper installer for the corresponding key:

Once you download and install Fences 6 from the link above, your Fences Annual Subscription key can activate it. 

If you need to access your Stardock account, you can also access your products, order history, subscriptions management, etc., from here:

Please let us know if this helps and if you have any other questions.

Best regards,

Adam McGuinness
Stardock Support Specialist

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Reply #3 from Stardock Forums Top

Thanks, Adam! :thumbsup: