Problem Solved: Purchased life time subscription of fenses, but cannot download it.

from Stardock.net Forums

Like I said. I paid $25.49 for a lifetime subscription of Fences, but I cannot download it. Figured I'd download the trial and register it with the key I bought, but I can't download that either!

Moved to Account and Activation help area

personal computing accounts and activation help
4,000 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Few question.

  1. If you go to your Account product download page: https://store.stardock.com/myaccount/products, do you see the product that you purchased? 
  2. When you paid for your lifetime software, which Fences version did you purchased? 
  3. Which Fences version was you're trying to download?
  4. Sometimes, there is server issue, have you tried download it again? Perhaps, try using different system to download or different browser.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock.net Forums Top

Well, none of that worked except I tried to download it thinking, like you said, mayhap it's the server side. Same thing. "File will begin download in 0 seconds. 

 

No go. Then I noticed the option saying something to the effect, "If your download fails to start, click here." 

 

BINGO! Thanks! I love that app. (And start 11.) for some reason I was unable to resize the fences. updated it, (And purchased the perpetual upgrade option) and all is right with my world. 

Star Control: Origins
Reply #3 from Stardock Forums Top

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Quoting PaulyWalnuts, reply 4

Nice if you had a way to say, "Problem solved". 

Simple just edit the title. I'll do it for you.

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