Activation at Work

Installation Rejected Because of Security / Data Protection (Telemetry Data/Logging)

Hi there,

I asked my work if I could install / download Groupy as I think it's FANTASTIC.

They replied:

'This software shows some considerable concerns regarding security and data protection (telemetry data/logging). In addition, this is more of a commodity application than an absolutely necessary application. Finally, the application is not ISO 27001 or GxP certified, and there are no security audits or penetration tests. Even when the functionalities are promising, it doesn`t the security concerns. Even though the software's functionalities are remarkable, security and data protection guidelines take precedence in this case.'

What can I say to make them change their minds please? And allow me to download / use this FABULOUS software?

Thank you,

Beckola

2,045 views 5 replies
Reply #1 Top

Have your I.T. folks check out the software. 

The Community Support Assistant basj probably knows who they can contact at Stardock to learn more.

Reply #2 Top

Thanks DrJ, 

Yep, I sent them links to the software, copy/pasted all the 'About' details and its functionality, and absolutely pressed them to try it out themselves. To no avail I guess!

Hopefully basj will be able to assist. 

Thanks again for replying.

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Reply #3 Top

Hey,

I totally get why your IT team flagged Groupy—security and compliance are serious business. But you might be able to reassure them with something like this:


"Thanks for reviewing Groupy. I understand the concerns around telemetry and system integration, and I’d like to clarify a few things:

  • Telemetry & Logging: Groupy’s telemetry is minimal and primarily used for license activation and version tracking. It doesn’t collect personal data or user behavior logs. Stardock’s privacy practices are straightforward and focused on product functionality.
  • Explorer Integration: Groupy links into Windows Explorer to enable its tabbed interface—that’s how it delivers its core feature. This might look like deep system access, but it’s similar to how other UI tools (like display managers or shell extensions) work. It’s not a security risk, just a functional necessity.
  • Certifications & Audits: While Groupy isn’t ISO 27001 or GxP certified, it’s developed by Stardock, a reputable company with decades of experience in desktop software. It’s widely used without known security incidents.
  • Use Case: Even if it’s not “essential,” Groupy can genuinely boost productivity—especially for users who juggle multiple folders, apps, or documents. It reduces clutter and improves focus, which can be a real asset in fast-paced workflows.

If needed, I’m happy to run it in a sandbox or VM to isolate it from core systems. I really believe the productivity gains are worth considering, and I appreciate your time in reviewing this."


Just my suggestion.

Thank you,
Basj,
Stardock Community Assistant.

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Reply #4 Top

Quoting beckola, reply 2

Thanks again for replying.

My pleasure. |-)  

Reply #5 Top

Basj, that is a Nobel-level reply, what can I say!

I'll forward it to my IT dept. and see what they say. They're really busy right now, unfortunately, as we're upgrading to Windows 11 (!), but hopefully they'll see sense and let me use it.

I actually suggested they purchase it and roll it out company-wide, I think it's THAT good!

Thanks again chaps, really appreciate your help and time.

Beckola