Stardock Forums
Hello,
Sorry to hear you are having issues. Need few more details.
Thank you,
Basj,
Stardock Community Assistant.
1. 
2. Groupy 2.2
Was Groupy uppdated automatically? Because now it seems to work!
Thank you for the information. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.
Basj,
Stardock Community Assistant
Is there a reason you are not using the latest, Groupy 2.3?
https://store.stardock.com/myaccount/products
Sean Drohan
Product Lifecycle Manager
The lead developer has been asked about but one off issues with paid 3rd party software can be problematic to troubleshoot (to even know if Groupy (in this case) is the issue at all).
That said, when we hear back, we will update the post.
Sean Drohan
Stardock Product Lifecycle Manager
OK thanks hopefully he will respond soon, I can run some debug commands if needed
There is a free trial of 14 days for Suitedash so that the developper can see what is happening, it takes 2 minutes to register
Thanks for your help, this is very annoying as I use the Suitedash HTML editor quite a lot!
https://suitedash.com/free-trial/
Hello,
2.5 months passed and no news, how can I ask for a refund?
Hello,
For refund. Please raise support ticket using the link below, use the "Refund" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13
Thanks
Basj,
Stardock Community Assistant
This appears to have been resolved via a ticket (refund).
Sean Drohan
Product Lifecycle Manager
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