The newly update mulitiplicity cannot switch mouse into seconday screen once the app window is minimized or closed

from Stardock Forums

My multipliticity newly update version does not work partially. I cannot shift the mouse from main computer screen into secondary computer screen once I close or minimize the Multipicity app window, which means I have to leave the Multiplicity app window open to switch the mouse into secondary screen. 

multiplicity
8,826 views 10 replies
Reply #1 from Stardock Forums Top

Which window are you leaving open?

The config window shouldn't have any impact on this as it isn't responsible for sending anything.  Is it possible the issue is being caused by whatever window has focus, perhaps it is set to not allow switching when a fullscreen window is up for example.

Reply #2 from Stardock Forums Top

Just the Multiplicity Console Main Window

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Reply #3 from Stardock Forums Top

"perhaps it is set to not allow switching when a fullscreen window is up for example."

——How to solve this?

 

Reply #4 from Stardock Forums Top

Quoting zhouxinze, reply 3

"perhaps it is set to not allow switching when a fullscreen window is up for example."

——How to solve this?

 

Open Multiplicity settings on the primary, go to settings page on the left, click "Control switching based on mouse movement..." button.  This has options to prevent switching.  See if any are enabled.

Reply #5 from Stardock Forums Top

There is no such a botton "Control switching based on mouse movement" in my setting page.Setting Page

Reply #6 from Stardock Forums Top

It is that very wide button.  The left one of the two next to each other.

Reply #7 from Stardock Forums Top

 

 

I did not select any of the options.

Reply #8 from Stardock Forums Top

Can you reply me? How is the problem to be solved?

 

Reply #9 from Stardock Forums Top

Hello,
Sorry to read you having issue, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reply #10 from Stardock Forums Top

So it only the MP config window that has it not able to switch, no other window and you updated both the Primary AND Secondary PC?