Email rejected by server?

from WinCustomize Forums

My emails are getting kicked back all the time, with the following message:

[email protected] ([email protected])
Your message was rejected by the recipient's domain because the recipient's email address isn't listed in the domain's directory. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following:

 

  1. Send the message again - delete and retype the address before resending. If your email program automatically suggests an address to use, don't select it - type the complete email address.
  2. Clear the recipient Auto-Complete List in your email program by following the steps in this article. Then resend the message.

 

For Email Administrators
Directory based edge blocking is enabled for the recipient's organization and the recipient wasn't found in their directory. If the sender is using the correct address but continues to experience the problem, contact the recipient's email admin and tell them about the problem. To fix this they should resynchronize their on-premises and cloud directories.

 

 

 

BL6PEPF00020E66.mail.protection.outlook.com gave this error:
Recipient address rejected: Access denied. For more information see https://aka.ms/EXOSmtpErrors [BL6PEPF00020E66.namprd04.prod.outlook.com 2025-09-07T14:28:08.654Z 08DDEDB9B06F32C3]



My email address is in the MSN.COM and/or OUTLOOK.COM domains. Why is this happening?

 

stardock support general
9,878 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. But, you're emailing Stardock for what reason? If you have specific technical question, you should use the forum to ask it and if its for account issue, you should raise a support ticket for it.

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Just to be clear, Stardock does not have customer support via email. Only this forum or a support ticket depending on your issue as basj pointed out.

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Reply #3 from WinCustomize Forums Top

Then why does Wincustomize have an email address for support on the help page? When that failed I did use the forums, It would seem.

 

If this email address is not valid it should really be removed from the Help page of the web site.

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Reply #4 from Stardock Forums Top

Perhaps those need to be updated properly. To be sure, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

It also mentions IRC so I think thats rather dated and needs updating.

Reply #6 from Stardock Forums Top

Quoting Neil, reply 5

It also mentions IRC so I think thats rather dated and needs updating.

The WinCustomize Help Center was last revised on 1/5/2010. This entire set of links should be eliminated, and a new section including relevant info should be created.

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