Problems getting restarted

I stopped trying to get Multiplicity to work because of all the problems I was having.  Now I'm back trying again.

I have Muiltiplicity 4 Pro and am using the 4.06 beta.  I have 4 PCs (3 Windows 11, 1 Windows 10), all in the same room. and want to use KVM mode.  The primary is Windows 11.  There are 2 subnets: 192.168.1.0/24 is for access to the Verizon wireless router.  I don't want Multiplicity to use that subnet.  192.168.2.0/24 is a private Ethernet that connects the 4 PCs and a few other things, such as printers.

My problem at the moment is that I can't connect from the primary to any of the secondaries.

I have noticed that Multiplicity is trying to use the wrong subnet (192.168.1.0), but I don't see how to tell it what I want it to use.

I have listed all of the Multiplicity ports and applications in my firewall.

What should I try next?  Was it a mistake to use the beta version?

7,107 views 11 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reply #2 Top

I have a similar situation - 2 subnets. Different in that one is virtual so I can connect primary to my secondaries when I am 700 miles away.

My computers are using 4.05 - not a beta. Hopefully this is the same in 4.06b ( I need it for when I switch subnets when traveling.) To show you how to get the one you want, I deleted one of my secondaries on my primary computer, then reconnected using the desired subnet.

I choose "Configure Multiplicity" from the taskbar icon options, then KVM. For this demo, I deleted the secondary - do that if your desired secondary is configured (be sure you have the password to attach it again). Now, click the button on the right that has an encircled +. Do not enter the computer name - let Multiplicity scan the networks. Below is a picture showing the result of the scan for the secondary I deleted for this. The 117 result was clicked, then the "Add" button. The popup closed and the "Settings for NEARLYHEDLESNIK" came up. There the option to "Always use the IP address(blahblah)" was chosen as well as password entry and then "Save".

Hope this works for you.

 

 

Reply #3 Top

I tried your idea and got some odd results:

One computer located by the search had the name of my primary, but the IP address of one of the secondaries.  Very odd.

Besides that, it said that my two subnets were being searched, but didn't find anything.

Perhaps it happened because of the firewall rules I have put in.  Unfortunately, the firewall doesn't make it easy to experiment because of the number of rules that seem to be needed and the fact that they all have to be typed individually.

Reply #4 Top

Things seem to be working reasonably well for me now.  Here's what I have:

(1)  I'm using the 4.07 release instead of the 4.06 beta.

(2)  I am using IP addresses on my private Ethernet subnet instead of hostnames or the subnet that goes to the wireless router.

(3)  I have 4 machines: 3 Windows 11 and 1 Windows 10.  The primary is Windows 11.

(4)  I don't use Windows Firewall, but rather Norton 360.  My firewall rules look like this:

Under Program Control I have defined a rule for each of these programs: MultiplicityConfig.exe, MPRDP64.exe, MulltiPLV64.exe, MultiSrv64.exe, Multipl2_64.exe, MP2control_64.exe.

Each of the program rules divides allowed traffic into 2 types: Multiplicity traffic on IP addresses 192.168.2.11-192.168.2.14 (where my machines are) and ports 30564-30569 on a private network. The other type of allowed traffic (called Internet) is any protocol, any port, and any IP address on a public network.

I also defined a Traffic rule that says that all traffic on ports 30564-30569 must be in the IP address range 192.168.2.11-192.168.2.14 (where my machines are).

This seems to work, but I am uncertain that it keeps all Multiplicity traffic on the private subnet as I am unsure that I understand how the firewall works well enough.

 

Reply #5 Top

As I said in another post, things are working pretty well for me now, but there are a few small changes that I would like to have:

(1) An option to have the primary start in KVM mode.  Right now, at least, I have no use for seamless mode.

(2) An option to restrict Multiplicity traffic to a range of IP addresses.

I'll probably think of something else later when I have more experience with Multiplicity.

Reply #6 Top

I knew that I would remember something else to ask for.  I've had difficulty with taskbars.  I'm using Multiplicity to maintain several computers without having to get up and go to them.   I don't walk very well at all anymore, due to my health, and I use a Rollator (walker with 4 wheels).  Anyway. I need both the primary's and secondary's taskbars in KVM mode.  I found that the primary's taskbar overlays the secondary's if both are at the bottom, which makes sense.  I can put the secondary's taskbar at the top (with Start11), which does work, but is awkward for the person who usually uses that machine.  So, what I need is a simple, quick and unobtrusive way to move the taskbar while I am accessing that machine with Multiplicity.  Is there a command line option for Start11 (or anything else) that will move the taskbar the way I want?

Reply #7 Top

Hello,
I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reply #8 Top

I did not see your followup post after my suggestion; I came to report a problem with 4.07. I would have had to say "don't know what to do for this". Glad you are going.

Unfortunately MicroSoft must think users are stupid to want to move the taskbar from the bottom so they removed the capability to shift it in Windows 11. I will give you two options; it might be neither will work for you. Also a suggestion for Stardock that would help.

You are not alone in the taskbar problem - I had to deal with it, and believe there are a lot of others. My chosen solution is to use the "Display Setting" in Multiplicity. I have a 27" monitor and find that for my needs setting the KVM display to 75% size gets me by but can be a squint at times reading text. To set that, open Configure Multiplicity, then KVM and then click the advanced settings gear. Attached is a screenshot showing the configure menu and the opened advanced settings.

That is where Stardock could really help users. The choice jumps from 75% to 100%. My guess is that 95% would really do the job well to cover the MicroSoft taskbar boondoggle; should also provide 90% just in case.

 

The other option is one you will really have to decide for yourself.  The open source community has a program called "ExplorerPatcher" found on github. You might not be comfortable using open source software. If you are ok with such programs, read *everything* on github pages about ExplorerPatcher: there are important warnings and potential headaches due to WIndows 11 updates. I do not use it as I find the 75% solution works for me.

Reply #9 Top

I responded in a different post since it is a different topic from your display issue.

I completely agree with item 1 to give users the option to start in seamless or kvm mode. I used seamless briefly when I first got Multiplicity 3. Went headless for all secondaries (except laptop Rambler) shortly after and never used seamless again.

For the second item I partially agree. I am going to switch back and forth between two hats: user and developer (over 15 years ago I retired as a software developer having worked both as team member and team leader on various projects). We had a bank of over 8000 headless servers when I retired, all managed using a terminal console program called ssh, no gui. Note those were linux/unix machines on which Multiplicity does not yet run. If Stardock wants to target large facilities like that, Multiplicity should at least have the ability to choose which subnet the user on the primary wants searched - for 8000 machines there would be about 32 subnets if all were filled, but there could be many more with fewer machines on a subnet. The current picture system would overwhelm the sysadmin with having to search all the pictures and thus needs a list option along with subnet choice. If the target audience is small system users like us - a handful of computers - it is hard to justify the work effort when all machines are readily seen on the scan screen. I do not see the advantage of limiting an IP range versus a subnet selection.

Reply #10 Top

Yes, you are right.  Selecting a subnet would be fine for my purposes.

Thanks for the shrunk screen suggestion, I'll try it out.  Actually, one of my machines has a small screen, so I don't need to mess around withe taskbars with that machine.  I do wonder how the bigger screens will look when shrunk, though.  I'll find out.

P.S. - I'm a retired software developer too.

Reply #11 Top

You gave me an idea when you said one of youtr machines has a small screen. I had used my my 27" monitor on the servers when initially setting them up, and then replaced the monitor with an HDMI dummy. Never thought about changing the display size until your post. Connected to a secondary, changed the  display from 2560x1440 to 2560x1080. The display lost height but is full width, no more squinting and no task bar collision.

I still would prefer an option in Multiplicity so the screen could be almost full size.