Memory Leak

from Stardock Forums

After hours of trying to find the cause of my recent memory issue, suddenly 95% memory usage and high explorer.exe usage I discovered that disabling Deskscapes service was the only thing that fixed it.  I like this program but it has not been updated in a long time,  please let us know that it has been discontinued 

deskscapes
4,511 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. May I know more on your system.

  1. Windows 7,8,10 or 11? Also need its full version and OS build number. Use Winver.exe to get these numbers.
  2. Deskscapes version install.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Quoting basj, reply 1

Hello,
Sorry to hear you are having issues. May I know more on your system.

 

    1. Windows 7,8,10 or 11? Also need its full version and OS build number. Use Winver.exe to get these numbers.

 

    1. Deskscapes version install.

 


Thank you,
Basj,
Stardock Community Assistant.

 

windows 11 24H2 OS BUILD 26 100.4484

Latest Deskscapes

TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from Stardock Forums Top

Please try, uninstall Deskscape 11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Quoting basj, reply 3

Please try, uninstall Deskscape 11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

 

It wont; uninstall, it is stuck on uninstalling services message!!!

Reply #5 from Stardock Forums Top

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.