Trying to access my subscriptions and going round in circles

from Stardock Forums

I suspect this is not  Stardock issue, but Fastspring, though it affects Stardock. I tried to access my subscriptions through https://stardock.onfastspring.com/kdts/account, where I enter my email and get sent a link. Guess where, the link sends me? Top points if you guessed https://stardock.onfastspring.com/kdts/account

accounts and activation help
1,023 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. For account issue, please raise support ticket using the link below, use "ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14 

Note: Stardock is starting its Summer Vacation. Respond might be slow, your patience is much appreciate.

Thanks
Basj,
Stardock Community Assistant