Keeps asking to register products over and over again

from Stardock Forums

I have an active subscription to Object  Desktop. It almost daily keeps asking me to re-register products that I've installed with my serial number, even though I did it a day or two before. (I re-register each time by linking to my account, and yes it accepted the registration each time).  I have experienced this bug in the past and assumed they would have fixed it by now. But it seems every time you renew your subscription each year it appears again. Worse these constant popups steal focus from what you're doing on screen at the time.

So how do you make it stop??? Because this crap needs to stop!!!!

accounts and activation help
1,015 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please review this guide: https://support.stardock.com/space/SHC/1260552209/Error:+212+or+Product+Keeps+Prompting+to+Activate. Also, it is known that some system Cleaner remove/delete/clean those activation files. If you do have such application, try set it to ignore those license folder.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top


I have an active subscription to Object  Desktop. It almost daily keeps asking me to re-register products that I've installed with my serial number, even though I did it a day or two before. (I re-register each time by linking to my account, and yes it accepted the registration each time).  I have experienced this bug in the past and assumed they would have fixed it by now.

I'm pretty certain this is a side effect of the site recovery which Stardock is undertaking still, and yes, I'm being affected also.

I know it's nothing to do with anything at my end, it's the Object Desktop records at Stardock being 'forgotten' with some DB recoveries.

With a little patience the adverse effects of this should go away ...;)

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