After work laptop upgrade from Windows 10 to 11 connection issue.

Hi Guys,

I have an issue with my work laptop and MP connection.  With windows 10 on the laptop KVM worked fine however after my work pushing out windows 11 upgrade they have locked the network down to being public and the primary PC is not seeing the laptop because it is set to public.  Is there a work around for this please?

Regards
Dave G

7,740 views 13 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Multiplicity full version number.
  2. Windows 11 full version and OS build number. Please use Winver.exe.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 Top

Hi,

I have MP 4.1 Pro on my Primary PC & work laptop

Laptop has Windows Enterprise 24H2
PC is Windows Pro 24H2

 

Reply #3 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 Top


Hi Guys,

I have an issue with my work laptop and MP connection.  With windows 10 on the laptop KVM worked fine however after my work pushing out windows 11 upgrade they have locked the network down to being public and the primary PC is not seeing the laptop because it is set to public.  Is there a work around for this please?

Regards
Dave G

It seem very odd that IT would intentionally lock a corp network to Public.  Have you reached out to them to see what can be done to switch it back?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #5 Top

Hi Sean, yes I have, not going to change it!  some people use there laptops in public settings so they aint going to change it :(

Reply #6 Top

Quoting 2l8m8Basher, reply 5

Hi Sean, yes I have, not going to change it!  some people use there laptops in public settings so they aint going to change it :(

This may or may not work....

Sean Drohan

Stardock Product Lifecycle Manager

Reply #7 Top

Thanks, but they have blocked access to that >:( but they don't use windows stuff for security anyway.

Reply #8 Top

Quoting 2l8m8Basher, reply 7

Thanks, but they have blocked access to that >:( but they don't use windows stuff for security anyway.

Slip an IT guy a $20 and see what he says ;)

Sean Drohan
Stardock Product Lifecycle Manager

Reply #10 Top

If the network is set to public then the firewall will block all of the Multiplicity ports and Multiplicity will not be able to communicate.  This is by design as there are few reasons to be using Multiplicity when not on a trusted network so we only create rules for trusted networks.

As for why IT would believe it was required to mark a trusted network as public is something they would have to answer themselves, but it doesn't say much if they apparently don't trust their own network...

The network public/private/work setting is stored per network, so it isn't because people sometimes use laptops on other networks.

Unfortunately if the machine is locked down too much you may be unable to open up the firewall ports, but then I would have expected you also to be unable to install Multiplicity itself as that will require local admin permissions.

Your best bet may be to see if IT will setup firewall rules which let Multiplicity work (the details are available as to which ports to open) when on a public network.  If not, and this directly impacts your work, I would suggest raising it with your manager as ultimately someone outranks IT.

Reply #11 Top

I have had to use a  synergy which seems to be happy whether public or private which is not ideal as I got the pro version for KVM but have no choice, not sure why you have locked it down so much but disappointed I can't use it, should the user not decide whether or not to use it on public?

Reply #12 Top

Quoting 2l8m8Basher, reply 11

I have had to use a  synergy which seems to be happy whether public or private which is not ideal as I got the pro version for KVM but have no choice, not sure why you have locked it down so much but disappointed I can't use it, should the user not decide whether or not to use it on public?

You can decide.  You just have to configure your firewall appropriately.

The use of such a tool on a public network is generally a terrible idea, if you go to a cafe and use their wifi you really do not want all those ports open just in case of security issues.  You need to speak to your IT department about your firewall.

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Reply #13 Top

Quoting Neil, reply 12

You need to speak to your IT department about your firewall.

That.