start 11 activation - email address not valid

from Stardock Forums

I recently purchased 5 pack start 11.

 

Installed as instructed and tired to activate.

 

I get error message - "email address not valid for the product key"

 

I verified that email address and key but no luck

 

help !! 

accounts and activation help
830 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

 

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant