Is start11 no longer being supported or will problem with taskbar icons getting corrupt ever be fixed?

from Stardock Forums

I posted about this before a couple times at least and also even responded with videos when requested to do so. That was months ago. I thought that would do the trick with regard to getting the bug addressed. However, the bug still exists and is extremely aggravating. So much so that it has me considering ditching Start11 entirely. I'm not doing anything fancy with my taskbar, all I use start11 for is to give me a Windows 7 style start menu.

The problem is simple: various of the icons showing for certain of the apps on my taskbar come to no longer reflect the corresponding app. Sometimes there are two of the same icons showing on the same taskbar. Essentially, the taskbar becomes corrupt and unusable.

The easiest way to fix this is to restart explorer.exe in Task Manager. This has the unpleasant side effects of closing all my current File Explorer windows. I usually have several of these open at least. So it's a really inconvenience. Besides, I paid for the software and kind of expected that reported bugs would be fixed. In a timely manner. This bug is aggravating enough and I imagine it affects enough people so that it could get priority.

Can somebody tell me what the status on this bug is please? And should I ever expect for it to be fixed? Thank you very much.

Moved to Start Menu Products area

start11 taskbar other stardock software start menu products
8,815 views 16 replies
Reply #1 from Stardock Forums Top


I posted about this before a couple times at least and also even responded with videos when requested to do so. That was months ago.

I’m not sure how you have posted this a couple of times before when you just became a member today.

Reply #2 from Stardock Forums Top

It's because when I came in to make this post, my account was no longer there. I have no idea how or why. I've never done anything on this form to have my account deleted or suspended or whatever. Thanks for your sarcastic post. I'm looking for real answers not this kind of crap!

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

Sorry about that. We discovered that your account was lost when the servers crashed last month. We have been looking for those posts you refer to, but haven't been unable to find them. If you still have the video on one of your drives, if you could post it again, that would be great.

Also, please include your full Windows version number, and full Start11 version number.

Thanks, and sorry about the confusion with your account.

pelaird

Reply #4 from Stardock Forums Top

Quoting farrellts, reply 2

It's because when I came in to make this post, my account was no longer there. I have no idea how or why. I've never done anything on this form to have my account deleted or suspended or whatever. Thanks for your sarcastic post. I'm looking for real answers not this kind of crap!

Can you let us know what your original account nick was so we can coordinate responses.

Stardock's sites went dark for around a month and were totally offline until restored from offsite backups so some user accounts were lost.

It's unlikely to have been anything you had done prior to the crash.

Your bug experience is certainly not common as I do not recall anyone posting similar.  I would expect it is a system conflict with another application installed.

I thought I had found what might have been your previous post and subsequently lost it again.

Reply #5 from Stardock Forums Top

Well I'm not sure about a nickname but my login was (and is again) "farrellts". Where else should I look for a nickname?

Meanwhile, I have a suspicion about what may be amiss with the taskbar on my laptop and it may be that the culprit is "kitty" , which I'm sure you know is an improvement on "putty", and which I used to access Linux hosts by command line and Xwindows. I've made some adjustments based on my suspicions and will let you know what the outcome is.

Reply #6 from Stardock Forums Top

Quoting farrellts, reply 5

Well I'm not sure about a nickname but my login was (and is again) "farrellts".

Ah...so I see... second use of the same 'nick'...2 separate account IDs... same email.

I suspect you must have been one whose activity/history was lost in the crash.

If you have a third party [and uncommon] program installed then I'd be seriously taking a closer look at that as the cause of the issues you are seeing...;)

Reply #7 from Stardock Forums Top

In my experiment, I moved the shortcut to "Kitty" from the taskbar to the start menu and watched for a couple weeks. The result is that the problem with shortcuts getting misaligned and reassigned no longer reoccurred with the taskbar and it never occurred with the start menu at all. So it looks like the mystery is solved and I have a stopgap solution.

I don't know why it is that Start11 does not support absolutely ANY shortcut for the taskbar that the windows taskbar would, and I would encourage you folks to modify it so that it does reflect exactly what the Windows 11 taskbar does. In my opinion, ANY executable should be acceptable on the Start11 taskbar, whether or not it is a standalone executable like Kitty or a fully fledged, installed application with Registry entries and whatnot.

But for now, I am content to have both my ssh terminal client and my XWindows server accessible through the start menu. Thank you for your help in resolving the issue thus far. 

Reply #8 from Stardock Forums Top

Uh-Oh! I have to take back what I said before. The issue is NOT resolved. I have nothing in my Start11 taskbar besides installed executables. Two of these belong to Windows. The rest are applications software. And yet I'm having certain of my apps still mapped to the wrong icons. Really not sure to how to proceed at this point. I can do a complete uninstall and reinstall of Start11, but I've done it so many times. Are there Start11 files stored in temp storage that I can delete as well? How can you suggest for me proceed?

Reply #9 from Stardock Forums Top

Quoting farrellts, reply 8

Really not sure to how to proceed at this point. I can do a complete uninstall and reinstall of Start11, but I've done it so many times.

Perhaps there's a purge tool for Start11v1? Uninstall might not remove all that needs removing.

Reply #10 from Stardock Forums Top

That's kind of what I was thinking/hoping. Since this bug is not one that is found in other people, 's setup, uninstall and reinstall seems to be the only viable approach here.

Reply #13 from Stardock Forums Top

If you are only using Start11 for the Win7 start menu, then I assume you have the enhanced taskbar option in Start11 disabled?

I ask as if that is disabled then Start11 has nothing to do with the taskbar icon painting and you would be experiencing icon cache issues which Windows is somewhat prone to.

Reply #15 from Stardock Forums Top

Would you suggest that turning "Enhanced "Taskbar" back on might eradicate my problem?

Reply #16 from Stardock Forums Top

Yes, please try turn on Enhance taskbar option in Start11 also, try the latest Start11v2.7.

Thank you,

Basj,
Stardock Community Assistant