Subscription renewed on december but the licence is expired

Hello

 

I have renewed my licence in december and recieved the confirmation email. Now when I try to install the object desktop software it says that the licence needs to be renewed. Can you please help ?

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Reply #1 Top

Please create a support ticket for this issue using the link below.

Account Management Support


https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14


Choose "Ask a question" and describe your problem.
Supply all the documentation you can.
Make note of your ticket number and don't resubmit as it will kick to the back of the queue.