Help getting cannot connect to nat facilitator CVP failed

Likely this is related to the data center crash. It affected all Stardocks products including games and software. Things are being brought up slowly. I'll bring it up the the community team. 

Thanks I figured it was due to the crash. As I wasn't able to log into multiplayer  until i reset my password. 

After resetting i was able to log in. But ran into those nat errors when trying to host.   I just started playing again with my brother  last month. I hope they can fix soon.  it a very underappreciated game 

Also My brother has the same issue when he tries to host.