Failed to connect to the server and after login failed

from Stardock Forums

Hi,

my desktop GPT never worked since beginning. Always give me message that the server looks not responding. What should I do after installation? Maybe I did something wrong

Thanks

desktopgpt
3,131 views 5 replies
Reply #1 from Stardock Forums Top


Hi,

my desktop GPT never worked since beginning. Always give me message that the server looks not responding. What should I do after installation? Maybe I did something wrong

Thanks

Certain services have yet to be restored and DesktopGPT is one of them.  We are working to restore it as soon as possible.

Thank you for your patience and understanding.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #2 from Stardock Forums Top

Hi - I have seen the post about service restoration, but I still get the following error:

Desktop GPT - Error

Login failed, application is shutting down.

Thanks

Star Control: Origins
Reply #3 from Stardock Forums Top

Quoting GertNone, reply 2

Hi - I have seen the post about service restoration, but I still get the following error:

Desktop GPT - Error

Login failed, application is shutting down.

Thanks

Hello,
Sorry to hear you are having issues. Please try, uninstall DesktopGPT, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,
Basj,
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hi Basj,

 

I was initially skeptical of the above advice (which seemed like the old "Have you switched it off and on again ?" trope), but having tried it, I am happy to report that it actually worked (even though the version no of DesktopGPT is unchanged  - 1.0.0.0).

 

Thank you for your help!

Reply #5 from Stardock Forums Top

Great, glad it worked.

Thank you,

Basj,
Stardock Community Assistant