Can't activate Fences 6

I got an email that I have a free upgrade to Fences 6. I have a 5-seat permanent license for Fences 5. That code seems invalid.  I get message "Because your account has multiple licenses for Fences 6, Stardock was unable to deactivate a license. But I have only just now tried o upgrade to Fences 6 on one seat.

HELP.

2,012 views 5 replies
Reply #1 Top


I got an email that I have a free upgrade to Fences 6. I have a 5-seat permanent license for Fences 5. That code seems invalid.  I get message "Because your account has multiple licenses for Fences 6, Stardock was unable to deactivate a license. But I have only just now tried o upgrade to Fences 6 on one seat.

HELP.

I want you to go to your account page:

https://store.stardock.com/myaccount/products

Deactivate the Fences 5 activation that is being used for your 1st Fences subscription.  Key starting with: A2A2D-

For instruction on how:

https://support.stardock.com/space/SHC/1260191763/How+to+review+and+manage+your+current+activations

Then use that same key to activate Fences 6.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #2 Top

I have too many subscriptions to Fences. I guess I am, stuck on. 5. How do I revert from 6 to 5?

Reply #3 Top

Quoting jamesrome, reply 2

I have too many subscriptions to Fences. I guess I am, stuck on. 5. How do I revert from 6 to 5?

I am uncertain how you understood that to be the case but you can get any Fences version that the subscription covers on your account page:

https://store.stardock.com/myaccount/products

Sean Drohan
Stardock Product Lifecycle Manager

Reply #4 Top

Does installing Fences6 upgrade my earlier version, or do I have to create all new fences?

 

Reply #5 Top

Quoting SteveMann, reply 4

Does installing Fences6 upgrade my earlier version, or do I have to create all new fences?

 

All your old Fences should appear as they were. Did you take a snapshot? If not, do so before installing Fences 6.