Start11 V2 Not displaying custom icons

from Stardock Forums

Windows allows users to customise shortcut icons. If these shortcuts are then opened manually, or pinned to the start menu or taskbar, the custom shortcut icon is shown, rather than the native app icon. When Start11 V2 is installed and taskbar enhancement is turned on, the shortcut app icon will not display. Instead, Start11 V2 will display the native app icon.

Could this behaviour please be updated? The custom icon displays perfectly if Start11 V2 is disabled, but this obviously means I miss out on the advantages of Start11 in the taskbar.

start menu products
3,489 views 9 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know few more things.

  1. You on Windows 10 or 11? Also need its full version and OS Build number.
  2. Start11 v2 full version number.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Quoting basj, reply 1

Hello,
Sorry to hear you are having issues. Need to know few more things.

 

    1. You on Windows 10 or 11? Also need its full version and OS Build number.

 

    1. Start11 v2 full version number.

 


Thank you,
Basj,
Stardock Community Assistant.

Windows 11. OS Build 22631.4830

Start11 v2 2.51

Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Hi all,

Thanks for posting.  We have this logged for internal review.

Internal ref: ODNT-9553

Best regards,

Adam McGuinness
Stardock Customer Support Specialist

Reply #6 from Stardock Forums Top

Hello again,

To be clear for anyone that may be struggling with this, we understand this behavior is to be expected.

The following points might help with setting things up for your preference:

  • With Taskbar button combining, the app icon (or shortcut icon) is used. 

  • When not in the combine mode, the window's icon is used instead and will remain unchanged.

This should be identical to how it works on Windows 10 without combine mode and on Windows 11 when not combining.  Even without Start11 installed, you'd find the same results.

Thanks again and best regards,

Adam McGuinness
Stardock Customer Support Specialist

Reply #7 from Stardock Forums Top

Quoting Neil Banfield from the above link, "Combined taskbar buttons use the app/shortcut icon.  Uncombined uses the window icon which is a different thing."

From the linked thread:

Here are examples; the same apps and folders are open in each example.

Always combine taskbar buttons will use generic Explorer icons, and any custom app icons you are using. (below)

Never combine with Always hide text will use custom Explorer icons, but will use generic app icons. (below)

As you can see in the examples, the Explorer folders are combined in the first example, and then not combined in the second example. Only the text has been removed. I really like this mode because Explorer folders are not combined, but it's a non-starter because my custom app icons are not used for apps.

Hopes this helps.

Reply #8 from Stardock Forums Top

Quoting pelaird, reply 7

Quoting Neil Banfield from the above link, "Combined taskbar buttons use the app/shortcut icon.  Uncombined uses the window icon which is a different thing."

From the linked thread:

Here are examples; the same apps and folders are open in each example.

Always combine taskbar buttons will use generic Explorer icons, and any custom app icons you are using. (below)



Never combine with Always hide text will use custom Explorer icons, but will use generic app icons. (below)



As you can see in the examples, the Explorer folders are combined in the first example, and then not combined in the second example. Only the text has been removed. I really like this mode because Explorer folders are not combined, but it's a non-starter because my custom app icons are not used for apps.

Hopes this helps.

This is normal though.

In combined mode there is just one button so it uses the app or shortcut icon rather than the window as there could be many windows for one button and they could all have different icons like your explorer folders.

In uncombined mode there is a 1:1 relationship between taskbar buttons and windows.  So there is just one window icon and this is used as otherwise all your explorer windows would use the same icon.  Likewise your run dialog would look like an explorer icon.

This is exactly how Windows 10 worked and I think how Windows 11 works when in those two modes too.

Reply #9 from Stardock Forums Top

Quoting Neil, reply 8

This is normal though.

In combined mode there is just one button so it uses the app or shortcut icon rather than the window as there could be many windows for one button and they could all have different icons like your explorer folders.

In uncombined mode there is a 1:1 relationship between taskbar buttons and windows.  So there is just one window icon and this is used as otherwise all your explorer windows would use the same icon.  Likewise your run dialog would look like an explorer icon.

This is exactly how Windows 10 worked and I think how Windows 11 works when in those two modes too.

I hope all this info clarifies this with the OP.