Game crushes when trying to start a game on most of maps' templates (not all)

Specs of my PC and System: AMD Rysen 7 5800H 3,19GHz, 16Gb RAM, GeForce RTX 3070 Laptop GPU, 144Hz Display. 

Win 10 Enterprise LTSC ver.1809. 

Driver GeForce GameReady 566.36 05 Dec 2024

Steam version fo the game.

 

When I'm trying to start a game, single or whith friend from steam on most of game maps' templates, game crushes with different errors. 

Moreover, Google Crome and steam crush as well. When I try to screenshot, even my PC cannot handle it and freezes whith black screen. 

 

Errors occur when try to initiate game on nearly all maps exept: agamemnon's bounty, random 6 player, random 6 player multi star, power struggle. 

Random 7 players or more players'maps - errors occur in 100% rate. (even on these maps they occur from time to time).

Please help to resolve this issue. 

 

I can sent logs when requested.

 

Most frequent errors (maybe there are other than these): 

 

mimalloc error : ENOMEM (12)

version=1.31.7 (204)

log=C:\Users\Estoq\AppData\Local\sins2\logs\sins2_log_6128.txt

 

d3d11_file_texture::create_device_resources failed. path=[C:\Program Files (x86)\Steam\steamapps\common\Sins2\textures\advent_starbase_internal_orm.dds] error=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

log=C:\Users\Estoq\AppData\Local\sins2\logs\sins2_log_5820.txt

 

FAILED(device->CreateBuffer(&desc, &initial_data, _vertex_buffer.get_address_of())). hr=-7ff8fff2 msg=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

 

d3d11_file_texture::create_device_resources failed. path=[C:\Program Files (x86)\Steam\steamapps\common\Sins2\textures\advent_starbase_component_clr.dds] error=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

 

d3d11_file_texture::create_device_resources failed. path=[C:\Program Files (x86)\Steam\steamapps\common\Sins2\textures\advent_starbase_component_orm.dds] error=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

 

d3d11_file_texture::create_device_resources failed. path=[C:\Program Files (x86)\Steam\steamapps\common\Sins2\textures\advent_starbase_component_nrm.dds] error=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

 

d3d11_file_texture::create_device_resources failed. path=[C:\Program Files (x86)\Steam\steamapps\common\Sins2\textures\advent_carrier_cruiser_nrm.dds] error=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

 

d3d11_file_texture::create_device_resources failed. path=[C:\Program Files (x86)\Steam\steamapps\common\Sins2\textures\detailed_distort.dds] error=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

log=C:\Users\Estoq\AppData\Local\sins2\logs\sins2_log_2268.txt

 

d3d11_file_texture::create_device_resources failed. path=[C:\Program Files (x86)\Steam\steamapps\common\Sins2\textures\advent_research_lab_structure_msk.dds] error=Недостаточно ресурсов памяти для завершения операции.

 error_code=0x8007000e

version=1.31.7 (204)

log=C:\Users\Estoq\AppData\Local\sins2\logs\sins2_log_11060.txt

9,815 views 3 replies
Reply #1 Top

Hello! Thank you for this report, and you're saying that Sins II is the only game causing this type of crash for you which seems to also crash steam and chrome?

Reply #2 Top

Hello! Yes, this promlem is unique, other games never caused something like this.

Reply #3 Top

hello~JUST want to know whether you solved the issue?