[BUG] Groupy crashes File Explorer

Issue:

Selecting "Open file location" with a File Explorer already open and Groupy enabled will cause File Explorer to hang and crash.


Cause:

This is caused when "Open desktop folders and external folder inks in new tab" checkbox is ticked in File Explorer's Folder Options under "Browse folders"


Resolution:

Disabling the option stops the issue from occurring.

2,896 views 4 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Unfortunately, I don't have that option in my system "Folder Options", refer screenshot below. Do you have special setting or other 3rd party application to make that option appear?

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 Top

Sorry I should have specified that I am running a beta version of Windows 11 and understand if this issue cannot be resolved until the feature is added into the public build.

Reply #3 Top

Yes, Stardock do not support Windows preview/beta version. However, I have forwarded your observation to Stardock Support Team for their review. We appreciate your feedback.

Note: Please report back with your current Windows 11 full version and OS Build number. Please use Winver.exe. So, that can be Support reference in their review on this.

Thank you.

Basj,
Stardock Community Assistant