Can't get it to work - won't accept serial number
I can't authentice this - I bought the subscription - it won't accept the serial number. How can I get help?
I can't authentice this - I bought the subscription - it won't accept the serial number. How can I get help?
The Community Support Assistant will see your request for help and will answer. Bookmark the url of this thread to check back re the help.
will do
Hello,
Sorry to hear you are having issues. Look like you might having account issue, please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/130
Note: Do know that Stardock is currently on holiday, support might be slow, appreciate your patience.
Thanks
Basj,
Stardock Community Assistant
mine says I have to deactibate from a dead pc and I cant its dead cant reach support monet wasted I guess
This link should be of help.
https://forums.stardock.com/486311/accounts-and-activation-support-faq
Hello,
Sorry to hear you are having issues. You can also use this guide to review and manage your activation. https://support.stardock.com/space/SHC/1260191763/How+to+review+and+manage+your+current+activations
Thank you,
Basj,
Stardock Community Assistant.
the issue is not with Fences it is with Deskscapes, I cant deactivate this area is not showing up even afyer log in it only shows downloads and licens
es no registered pcs or products HELP
Hello,
I get it, there is no "..." button under Deskscape, yes? If so, Please raise support ticket using the link below, use the "ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Thanks
Basj,
Stardock Community Assistant
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