FYI: The WinCustomise Servers are Running Really Slow

Downloads from the Dream Gallery are Taking Forever

from Stardock Forums

Just downloaded "Spectacular Christmas Cabin View," which is 109.38MB and it took 40 minutes to complete!

This is not normal for this site. Is there maintenance going on or a crazy amount of traffic?

wincustomize talk
6,622 views 9 replies
Reply #1 from WinCustomize Forums Top

Sites are a bit laggy too ... bound to be a temporary issue .... happens ...;)

Reply #2 from Stardock Forums Top

I have noticed that as well for the last couple of days. Hopefully, as you say, it is temporary. :grin:  

The Political Machine 2024
Reply #3 from Stardock Forums Top

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Reply #4 from Stardock Forums Top

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Reply #5 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Hi all, thanks for posting. 

Checking from my end now they appear to be working to navigate and download normally.  Please confirm if that's not the case.

Best regards,

Adam McGuinness
Stardock Customer Support Specialist

Reply #7 from Stardock Forums Top

Quoting Abisnabidam, reply 6

Checking from my end now they appear to be working to navigate and download normally. Please confirm if that's not the case.
Browsing is working fairly well atm., and download speed at my end is right now 300-600 KB/s. Not very fast, but acceptable, I think. Stardock/Wincustomize servers have never been quite stable or fast.

Reply #8 from Stardock Forums Top

Quoting Jan, reply 7

Wincustomize servers have never been quite stable or fast.

Ah. Memories of Walnut 1.

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Reply #9 from Stardock Forums Top

Much better than yesterday, but still pretty slow. Some of the Walls where the download is a high res PNG file load like the old days with a 56K dial-up modem, progressively rendering line by line. It's possible these are saved with compression set to high.

We really shouldn't complain since the WinCustomize site is provided without a large monetization scheme. I personally subscribe in order to contribute to the cause, but a lot of the user base does not.