Start 11: maximized windows don't use the full size of the 2nd monitor

Hello,
Sorry to hear you are having issues. Need to know more information:

1. Your Windows 11 full version and OS Build number. Please use Winver.exe.
2. Taskbar auto-hide on top or bottom screen edge?
3. Do you have any other 3rd party software running in the background that also control or add something to the taskbar, such as Displayfusion, etc.

Thank you.
Basj,
Stardock Community Assistant.

Hi,

thanks for your answer.

To 1.: Win 11 23H2 build 22631.4317

To 2.: On bottom screen edge

To 2.: No. I also switched off the auto-hide function of Windows.

Regards

I can't reproduce your issue on my system. Below is what I have on my system. Taskbar on medium size and Start11 autohide turned on.

Would like to sugest, try uninstall Start11, do not select remove setting when asked. Reboot immediately after uninstall is done. Re-download latest Start11v2.11 again. Install it, reboot immediately again right after installation finish. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

I've also Fences 5 installed. Do you have it too on your system?

When I reinstall Start 11: must I reenter the serial number, or is it automatically registered?

Regards

I do have Fences 5 on that system.

No, I believe you don't need to reactivate it. But, if it ask for reactivate, there should be no issue to do so, do you?

Thank you,

Basj,
Stardock Community Assistant

Okey, I did what you asking me for.

I had to activate it after all. Hopefully none of my 2 remaining activations have been lost, since I had not deactivate the former installation.

Unfortunably nothing has changed. The issue still exist.

Regards

First, you can use this steps to deactivate old activation: https://support.stardock.com/space/SHC/1260585049/How+to+deactivate+Stardock+products.

Do you see any different result if you turn this option on or off? Restart needed to see the effect.

Thank you,

Basj,
Stardock Community Assistant

Hi Basj,

yeah, this was it. I've switced of the option, restarted and then it works. Many thanks for the hint.

It is strange that the issue only occurs on the second monitor, when the option is activated. What is it good for? When should I activie it?

Also thanks for the info and the link to the registration. There I could see, that the reregistration hadn't cost an other activation.

It would be nice, if the link to "store.stardock.com/myaccount/products" is shown in the info section of the apps, so that you can go to "My Account" directly, whenever you need to.

Regards Holger

Unfortunably the problem occurs again, as soon as i restart the windows-explorer, despite the option being disabled.

If I then activate the option in start11 and deactivate it immediately (without restarting), I can set the window to maximum size again. So that is not yet the solution to call up the start11 settings after every restart of the explorer.

Regards Holger

Look like something else is causing it. Please try cleanboot as mentioned here: https://forums.stardock.com/505872/start11-support-faq#cleanboot. Do follow the steps mentioned with care. Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

It doesn't help. Now I will test it on an other computer with a freshly installed windows without any programs or apps and I'll give you a report. It will take a while, maybe until tomorrow.

Regards Holger

I have now managed to set up one of my test computers with a new Windows 11 installation. The issue can be provoked immediately without an additional program, such as firefox, being installed.

So it must be Start11 itself, it can't be otherwise.

Maybe Start11 works in a virtual machine, but causes this problem with Windows installed on hardware.

Have you the possibility to install it directly on a computer (ideally with an AMD-CPU) and try it out?

Another hint: If I go to “Taskbar / Configure extended taskbar” and switch the style to “Windows-10-style”, I can undock and redock the window at the top edge after an Explorer reset and the window is maximized again (without restarting). If the option is set to “Windows-11-style”, the gap remains at the bottom and the window is not maximized.

As I have already written, the issue only occurs in the middle taskbar size. Perhaps something went wrong there during programming.

This is now the case with 3 computers. Each has an AMD-CPU (Ryzen 5 2600 and newer). I can't try this on a system with an Intel-CPU because I don't have such a system. This may also be important.

Regards Holger

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Hi Holger,

Thanks for posting.  I've reproduced this on Win 23H2 and logged the findings internally.

Internal Ref: ODNT-7847

Best regards,

Adam McGuinness
Stardock Customer Support Specialist

Hi Adam,

thanks for the info. Had you reproduced it on an AMD device?

So there will be an update very soon.

Regards Holger

Thanks again for your feedback.

Adam McGuinness
Stardock Customer Support Specialist

Is there an update on this? This is still an issue on v2.53.

Hello,
Sorry to hear you are having issues. I checked, at first the issue appear for me. But it was gone after I rebooted. And, I am currently on v2.6.0.0 

Thank you,
Basj,
Stardock Community Assistant.

Reboot doesn't resolve the issue. In fact, the issue returns each time I reboot. The only workaround I've found is to turn off "Reserve one pixel" and then turn it back on. I have to do this every time I reboot.

*edit* I'm updating now; will advise if the issue remains.

After update, v2.55 does not appear to display this behavior. If it crops up again I'll resurrect the thread.

Do note that you will need to restart the system once you change that setting, did you try turning it off and keep it off and reboot the system? And see if the issue resolved and stick to it?

Thank you,

Basj,
Stardock Community Assistant

Edited my previous reply, but I'll formalize in a new reply. It appears v2.55 does not display the issue, so it may be resolved. As for leaving the "Reserve one pixel..." option off, I have found that that results in some other weird behavior, such as the "snap edges" not being detected when I try to drag windows to maximize.

Great, glad to hear that. Do report back if the issue return.

Thank you,

Basj,
Stardock Community Assistant

The issue has returned. Secondary monitor, snap a window to maximize or one of the lower standard Windows 11 zones, and the bottom of the screen appears to reserve space for the (hidden) taskbar.

If I switch the "Reserve one pixel..." option off and then back on, the window snaps all the way to the bottom as expected (no need to restart Explorer).

Thoughts?

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant